Tryfacta, Inc. · 8 hours ago
Information Technology Support Specialist
Tryfacta, Inc. is a leading Workforce Management Solution provider specializing in various ecosystems including Healthcare and IT. They are seeking an IT Systems Support Specialist I / II to provide advanced technical support in a fast-paced enterprise environment, focusing on help desk, applications, desktop, and field operations.
Responsibilities
Provide 2nd-level help desk support for hardware, software, and network issues
Troubleshoot, configure, diagnose, and resolve complex desktop and network problems
Operate, maintain, and repair PCs, laptops, and peripheral equipment
Assist with PC/laptop imaging, setup, and deployment
Support hardware moves, building closures, and office relocations
Train staff on telework procedures and VPN usage
Assist with Active Directory migration projects
Deliver professional, customer-focused IT support in an enterprise environment
Safely lift and move equipment weighing up to 50 pounds
Qualification
Required
Strong experience supporting enterprise desktop and client/server environments
Proficiency with Microsoft Windows 11 and system updates
Working knowledge of Microsoft 365 products
Experience with MECM/SCCM imaging and automated deployment processes
Hands-on experience with PC/laptop deployments
Knowledge of telework and VPN solutions
Solid understanding of IT troubleshooting principles and customer service best practices
Valid California Driver's License (Class C)
Ability to work on-site and travel between locations as needed
Company
Tryfacta, Inc.
Tryfacta Inc. is a dynamic, woman-owned small business at the forefront of technology and digital transformation.
H1B Sponsorship
Tryfacta, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
Funding
Current Stage
Late StageLeadership Team
Recent News
2025-10-14
Company data provided by crunchbase