MercyOne · 10 hours ago
Receptionist - IHC Ames - Full Time
Ames, IA
Full-time
Onsite
New Grad, Entry LevelMercyOne is seeking to hire a Receptionist to join their team. The Receptionist will greet and welcome patients and visitors, manage front desk responsibilities, and ensure efficient patient flow and appointment scheduling.
Health CareHealth DiagnosticsHospitalMedicalNon ProfitPersonal HealthPrimary and Urgent Care
Responsibilities
Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions
Performs patient check-in at the time of visit and completes all steps necessary to ensure the admitting process is efficient and in compliance with all clinic and regulatory policies
Answer phone calls and direct them appropriately
Schedule appointments according to office guidelines
Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts
Copy/scan patient access related hardcopy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record
Qualification
Required
High School diploma or equivalent required
Must be comfortable operating in a collaborative, shared leadership environment
Basic Life Support (BLS) for the Healthcare Provider certified or obtained within three (3) months of hire
Proof of completion of Mandatory Reporter abuse training specific to population serve within three (3) months of hire
Benefits
Competitive compensation
Full benefits package
Opportunity for growth throughout the system
Company
MercyOne
MercyOne is a non-profit organization that provides healthcare services to communities.
Founded in 1998
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknown2022-04-19Acquired
Leadership Team
Bob Ritz
CEO & President
Recent News
Corridor Business Journal
2025-09-10
Corridor Business Journal
2025-08-15
Morningstar.com
2025-05-05
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