SuperOrdinary · 16 hours ago
Social Commerce Specialist / Manager, TikTok Shop Ops
Beverly Hills, CA
Full-time
Hybrid
Entry, Mid Level
$70K/yr - $90K/yr
1+ years expSuperOrdinary is a dynamic growth partner and marketplace expert, connecting brands with creators and consumers worldwide. The Social Commerce Specialist / Manager will be responsible for day-to-day execution across social commerce channels, working closely with the Brand Lead to drive brand growth and manage creator operations.
BeautyCosmeticsWellness
Hiring Manager
Aisha K.
Responsibilities
Execute Social Commerce Campaigns: Own day-to-day execution across the TikTok Shop backend, including campaign setup, shop management and monitoring, product setup, sampling workflows in-system, content tracking, and GMV delivery
Drive Creator & Affiliate Operations: Manage creator outreach and communication, maintain ongoing creator relationships, and coordinate affiliate and paid collaboration programs from sourcing, briefing through posting
Analyze Performance & Optimize: Track key metrics (GMV, traffic, conversion, CTR, CTOR, content volume, etc.), conduct funnel analysis, and surface insights to improve performance
Support Brand Growth Initiatives: Executing assortment launches, promotions, pricing updates, and campaign registrations in close collaboration with the Brand Lead
Coordinate Cross-Functionally: Work with ads, creative, operations, and external partners to ensure smooth execution and alignment across initiatives
Own Reporting & Documentation: Maintain accurate performance reporting, trackers, and internal documentation; support weekly and monthly reporting for internal teams and brand partners
Maintain Operational Excellence: Help monitor inventory status, shop health, product listings, and campaign readiness; proactively flag risks or issues
Manage & Guide VAs: Oversee VA execution related to creator communication, sample management, data entry, and operational support; ensure accuracy and timeliness
Qualification
Required
1–3+ years of experience in social commerce, affiliate marketing, influencer marketing, e-commerce operations, or digital marketing (level based on scope and ownership)
Comfortable working with performance data, spreadsheets, and dashboards; able to translate data into actionable insights
Highly organized with strong attention to detail; able to manage multiple brands, campaigns, and timelines simultaneously
Understanding of creator workflows, affiliate mechanics, and content-driven commerce dynamics
Strong written and verbal communication skills; able to coordinate effectively with internal teams, creators, and brand partners
Proactive, resourceful, and comfortable operating in a fast-paced, evolving environment
Willingness to learn across both analytical/operational and creative/creator-facing workstreams as business needs evolve
Preferred
Hands-on experience with TikTok Shop strongly preferred
Experience with other platforms (Amazon, Shopify, DTC, marketplaces) is a plus
Benefits
Flexible PTO
Paid holidays
Paid sick leave
401K plan
Outstanding medical, dental, and vision insurance
Hybrid Work Environment
Bi-weekly team lunches
A kitchen stocked with snacks
Company
SuperOrdinary
SuperOrdinary is the distributor of coveted beauty and cosmetics brands.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$58.13MKey Investors
Antler
2023-10-05Series B· $58M
2022-06-22Pre Seed· $0.13M
2021-01-06Series Unknown
Leadership Team
Julian Reis
CEO & Founder
John Habbouch
Chief Financial Officer & Chief Operating Officer
Recent News
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2025-03-14
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