Tillamook County Creamery Association · 14 hours ago
Visitor Center – Brand Ambassador
Tillamook, OR
Full-time
Onsite
New Grad, Entry LevelTillamook is one of the fastest-growing dairy brands in the US, known for its high-quality dairy products. The Brand Ambassador will provide exceptional guest experiences at the Tillamook Creamery Visitor Center by guiding tours, assisting guests, and supporting daily operations.
DairyFood and Beverage
Responsibilities
Guide guests in tour and experiences inside the Creamery as well as the Red Barn
Give directions and guide large groups of people in tour and experiences
Be on the Creamery’s floor including retail, IC, Café, and the Viewing Deck to greet guests; assist guests with questions about our company, cheese making process, products, and brand. Help with product selection through suggestive selling and endorsements
Check-in guests for tours/experiences and help guests with booking purchases, booking adjustments, and tour/experience related questions
Prepare and clean-up for tours/experiences at the Cape Lookout room and the Guest Experiences area of the Red Barn. Including, but not limited to, dishwashing trays, cutting cheese, building gifts, wipe down different surfaces, car detailing, and restocking supplies
Greet and provide world-class guest experience to group tours, school groups, perform step-on, and VIP experiences as requested
Answer guest questions and respond to guest complaints as best as possible and radio the manager onsite for further assistance
Work with managers and/or departments to execute special events and initiatives at the Creamery. Including, but not limited to, sampling, blind taste test surveys, holiday events, and other guest experiences
Perform appropriate opening and closing duties when necessary. Keep information desk and closet clean and organized. Restock brochures or booklets at the info desk
Follow and perform all guest incident and accident reporting with the help of a manager
Other duties as needed and assigned
Qualification
Required
High school diploma or GED is preferred
Ability to establish and maintain effective relationships with employees, supervisors, and the general public
Ability to communicate effectively in public and private environments
Must be computer literate with basic knowledge of Microsoft Office programs
Must be a team player and be able to interact with staff at all levels of the company
Must be able to work across departments to gain knowledge and become a spokesperson of that area of expertise
Excellent time-management skills with the ability to work independently with little supervision
Must be willing to work weekends and Holidays as needed during peak attendance times
Must obtain and provide a Food Handler's Certification within 30 days of hire
Must attend and successfully pass TCCA's First Responder and CPR class
Under manager discretion, obtain an OLCC based on department needs (18+ years of age)
Standing and/or walking
Sitting
Lifting 25 lbs
Vision for machine or computer operations
Hearing
Preferred
Guest service skills and brand knowledge preferred
Company
Tillamook County Creamery Association
Founded in 1909 as a farmer-owned cooperative, Tillamook County Creamery Association (TCCA) prides itself on its commitment to bringing to market the most consistent, best tasting, highest quality dairy products made in the most natural way possible.
Founded in 1909
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
David Booth
President & CEO
Recent News
2025-11-20
2025-11-03
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