FirstEnergy · 1 day ago
Administrative Assistant
FirstEnergy is a forward-thinking electric utility committed to making customers’ lives brighter and communities stronger. The Administrative Assistant will perform various clerical and administrative duties, providing support for department operations and ensuring effective communication and customer service.
Clean EnergyEnergyEnergy EfficiencyInformation Services
Responsibilities
Performs various clerical, administrative and basic general duties including but not limited to data processing, record and file creation and maintenance, mail distribution, telephone reception, invoice processing and administrative support for department
Demonstrates a solid commitment to all aspects of safety
Produces a variety of correspondence, reports and presentations using the appropriate office equipment and software
Demonstrates sound internal and/or external customer service
Meets customer needs by providing sound service and responsiveness
Increases understanding of customer expectations and improves job skills
Builds relationships and credibility across organization
Follows up with customers when appropriate
Uses effective communication skills with good judgment
Supports the department’s administrative needs which may include maintaining of appointment calendars, meeting scheduling, and travel arrangements
Qualification
Required
Must have high school diploma or GED
Possess a minimum of 4 years of related work experience
Must pass the Company's EEI Support and Administrative Selection System (SASS) test
Must be proficient in Microsoft Word, Excel and PowerPoint
Must demonstrate a questioning attitude to learn, produce results, and develop relationships
Must have ability to follow established element practices, procedures, and instructions, and produce basic administrative work products in a thorough, timely and accurate manner
Must have sound verbal and written communication skills
Must have ability to work effectively in a team environment
Must be able to work independently
Must have the ability to work in a fast paced environment
Must have excellent customer service skills (friendly, courteous, helpful)
Must have the ability to deliver quality, accurate work within established deadlines
Must be able to handle confidential information
Must demonstrate strong organizational skills and the ability to prioritize work load
Preferred
Knowledge and/or experience with SAP strongly preferred
Benefits
Competitive pay plus incentive compensation
A company-sponsored pension plan
401(k) savings plan with matching employer contribution
A choice of medical, prescription drug, dental, vision, and life insurance programs
Skills development training with tuition reimbursement
Company
FirstEnergy
We are a forward-thinking electric utility centered on integrity, powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.
Funding
Current Stage
Public CompanyTotal Funding
$3.55BKey Investors
US Department of Energy
2024-11-14Grant· $50M
2023-05-01Post Ipo Debt· $1B
2018-01-22Post Ipo Equity· $2.5B
Leadership Team
Charles E. Jones
President and Chief Executive Officer Member
John Somerhalder
Interim President and Chief Executive Officer
Recent News
2026-01-09
2025-12-19
2025-12-17
Company data provided by crunchbase