Myriad360 · 21 hours ago
AI Automation Engineer Tech Lead (Remote)
United States
Full-time
Remote
Senior Level
$150K/yr - $160K/yr
5+ years expMyriad360 is a mid-sized IT value-added reseller seeking an AI & Automation Technical Lead. In this role, you will be the primary technical owner and builder of AI and automation solutions, collaborating with department heads to identify high-impact opportunities and deliver solutions that enhance operations across the company.
Cloud ComputingConsultingCyber SecurityInfrastructureSecurityVoIP
Responsibilities
Partner with business leaders and department heads to map current processes, elicit requirements, and identify high-value AI and automation opportunities across sales, operations, finance, services, and IT
Design, prototype, and implement AI-powered workflows and agentic solutions, including task- and process-specific agents, copilots, and multi-step orchestrations
Build and optimize retrieval-augmented generation (RAG) pipelines that securely leverage internal data, including data preparation, vectorization, retrieval design, and relevance tuning
Develop and maintain integrations across systems using APIs (for example Microsoft Graph API, OpenAI API, and other SaaS APIs) and automation platforms (such as Power Automate, Zapier, n8n, and Make)
Implement observability, monitoring, evaluation, and guardrails for AI agents and workflows, including logging, metrics, and feedback loops that support continuous improvement
Collaborate with third-party delivery partners and vendors to divide and conquer the AI/automation backlog, provide technical direction, and review solution designs for quality, security, and maintainability
Lead and support user acceptance testing (UAT), gather feedback, refine solutions, and support rollout and adoption through documentation and light training
Work closely with the CIO and project manager to provide technical input into sizing, sequencing, and prioritization of automation and AI work
Complete ongoing security awareness training and comply with company policies to the requirements section
Identify and escalate security risks to the appropriate Executive Leadership Team member and actively contribute to remediation efforts
Other duties as assigned
Qualification
Required
5+ years of hands-on experience in roles such as solutions engineer, automation engineer, AI engineer, or similar, ideally within a B2B, IT services, VAR, or MSP environment
Proven experience designing, building, and deploying AI-powered solutions using modern LLMs (such as ChatGPT, Claude, Gemini or similar), including prompt design, tool or agent definition, and evaluation
Experience with enterprise AI and agent platforms or frameworks such as Stack AI, Azure AI Foundry, Crew AI, OpenAI AgentKit, Dify, Dust, Langflow, LlamaIndex, Fetch AI or comparable tools
Strong experience working with APIs and integrations, including Microsoft Graph API, OpenAI API, RESTful APIs, webhooks, authentication/authorization (for example OAuth and API keys), and JSON-based data transformations
Hands-on experience with automation and orchestration tools such as Power Automate, Zapier, n8n, or Make to build end-to-end workflows
Familiarity with vector databases and retrieval frameworks (e.g., Weaviate, Pinecone, Qdrant, or Chroma) and how they support scalable, performant RAG solutions
Experience designing for observability, safety, and governance of AI systems, including logging, monitoring, evaluation, and guardrails for enterprise use
Excellent communication and interpersonal skills, with a demonstrated ability to facilitate working sessions, elicit requirements, translate business needs into technical designs, and run effective user acceptance testing
Comfort working in a Microsoft 365–centric environment; experience with the broader Microsoft Power Platform (Power Apps, Power BI) is a plus
A pragmatic, impact-focused mindset; you prioritize solutions that are secure, maintainable, and deliver measurable business outcomes over experimentation for its own sake
Benefits
Unlimited Paid Time Off (PTO)
Incentive compensation plans for all employees
Company-funded 401k contributions
Zero-cost employer-covered health insurance
Annual BYOD (Bring Your Own Device) reimbursement up to $500
Paid Parental Leave
Transparent, candid culture with 1:1 coaching, performance reviews, and a consistent feedback loop
Quirky, diverse, respectful, high-performing coworkers you'll want to achieve greatness with!
Company
Myriad360
Cybersecurity - Cloud - AI - Data Center Modernization
201-500 employees
H1B Sponsorship
Myriad360 has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (1)
Funding
Current Stage
Growth StageLeadership Team
Andrew Fisher
Founder & Chief Culture Officer
Samara Halterman
Chief Marketing Officer
Recent News
Help Net Security
2026-01-15
2025-10-30
Company data provided by crunchbase