Vallen · 15 hours ago
Director of Credit & Accounts Receivable
Belmont, NC
Full-time
Onsite
Director/Executive
15+ years expVallen is an industry leader in delivering flexible supply chain solutions while creating value for customers and associates. The Director of Credit & Accounts Receivable will oversee the strategic direction and operational leadership of the Credit & Collections and Cash Application departments, ensuring accuracy, compliance, and efficient cash flow.
Wholesale
Responsibilities
Lead and develop the Credit & Collection and Cash Application teams, setting performance goals and providing coaching and training to support professional growth
Foster a collaborative, high-performance culture focused on accuracy, accountability, and continuous improvement
Oversee Accounts Receivable (AR) activities including collections, deductions, customer maintenance and cash application to ensure accuracy and timeliness
Oversee and ensure adherence to the company’s credit policy; recommend changes as needed based on market or customer conditions
Establish and enforce policies and procedures for credit approvals, collections, and dispute resolution
Manage investigations of delinquent accounts, and legal actions for uncollected debts
Monitor and manage key metrics such as Daily Sales Outstanding (DSO), aging trends, and bad debt reserves, providing executive-level reporting and analysis
Collaborate with cross-functional partners (Sales, Customer Service, Operations) to resolve billing issues and ensure smooth end-to-end order-to-cash processes
Implement process improvements and automation solutions to increase efficiency and reduce risk
Review and analyze customer credit risk, setting appropriate terms and limits in line with company policies
Support audit and compliance requirements by ensuring accurate and complete documentation and adherence to internal controls
Drive continuous improvement through data-driven decisions, KPIs, and proactive cash management strategies
Maintain strong communication channels with internal teams, customers, and executive leadership to ensure accuracy and timely resolution of issues
Provide executive-level reporting and insights on AR performance, collections, and credit exposure
Collaborate with Finance leadership on cash flow forecasting, working capital management, and policy compliance
Other duties assigned by departmental leadership
Qualification
Required
Bachelor's degree in Accounting, Finance, Business Administration or related field required
15+ years of progressive Accounts Receivable, Credit, or Finance experience with 5+ years in a management or leadership capacity
Demonstrated success leading large AR teams across multiple departments or locations
Proven ability to operate and adapt in a fast-paced, high expectation environment
Strong understanding of credit risk, collections strategy, and order-to-cash processes
Proficiency with ERP systems and data analysis/reporting tools
Exceptional leadership, analytical, and communication skills
Ability to present complex financial data clearly to executive leadership
Proven ability to influence cross-functional teams and drive measurable performance improvement
Strong natural curiosity and drive to mentor team to achieve success
Preferred
Experience within distribution, manufacturing, or industrial services industries
Advanced financial modeling, forecasting, and data analytics capabilities
Strong background in process automation or ERP implementation projects
Experience managing shared services or centralized AR operations
Proven success driving KPI improvements, such as reducing DSO and improving working capital efficiency
Benefits
Medical, Dental, and Vision Insurance
Medical, Dental, and Vision Insurance for Single, Employee + Spouse or Children, and Family Coverage
401(k) with discretionary company match of $0.50 on the $1.00 up to 6% of pay (U.S. positions only)
Employer-paid Basic Life Insurance for Employee, Spouse, and Dependents
Employer-paid Short-Term and Long-Term Disability Benefits and Parental Leave (and any leave required under federal, state, and local laws)
Health Care and Dependent Care Flexible Spending Accounts
Paid Time Off (Vacation and Sick Days): 80–160 hours of vacation time based on seniority, accrued monthly and prorated from date of hire. 40–56 hours of sick time per year based on seniority and advanced upon hire.
Paid Time Off (Holidays): 8 scheduled holidays plus 2 floating holidays
Employee Assistance Program
Employee Resource Groups for networking and team building
Tuition Reimbursement Program
Employee Referral Program
Safety shoe and safety glasses reimbursement (based on position)
Employee discounts through BenefitHub
Advancement opportunities
Vallen complies with all minimum wage laws
Company
Vallen
Vallen is the largest provider of integrated services and the "go-to" partner for large production companies that need real, transparent savings and optimization of the indirect supply chain.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase