Novant Health · 3 hours ago
System Admin Executive
Charlotte, NC
Full-time
Onsite
Director/Executive
10+ years expNovant Health is a healthcare organization seeking a Vice President for System Administrative Surgery Institutes to lead strategy, growth, and operations for Surgery service lines. This role involves overseeing program development, financial performance, and operational excellence while collaborating with various leaders across the organization to ensure optimized Institute operations and support strategic objectives.
FitnessHealth CareHospitalMedical
Responsibilities
Develop and lead strategic program growth and operational excellence for the Surgery Specialty Institute in core and growth markets, including supporting the Surgery System Physician Executives
Develop Surgery strategic vision and growth plans to drive financial and operational performance in core and growth markets
To support growth plans, develop and lead implementation of detailed strategic initiatives, including expansion of existing service lines or creation of new service lines and other modes of business development for Surgery
Develop process to track progress across strategic initiatives, and escalate performance improvement or risks/support needed as necessary to ensure growth aspirations are achieved
Provide direct administrative support to Surgery System Physician Executive to drive operating precision in day-to-day care delivery and care expansion efforts
Provide administrative support to President, Novant Health Specialty Institutes and Chief Operating Officer, NHE Ambulatory, and the Chief Operating Officer, Novant Health Medical Group and SVP Network Development and Affiliations to support in-flight initiatives such as physician productivity, patient access, and continuity of care
Collaborate with Novant Health Market, Medical Group, and Institute-specific leaders to ensure optimized Institute operations and collaboration between specialty and primary care services
Support ASC growth and surgical site of care optimization to drive care expansion
Support service line operational advancement with innovative input and resources, including promoting alignment between Institutes and CHAWI regarding digital offerings and the expansion of digital / virtual health services
Build and maintain connectivity to independent groups in core markets (e.g., as appropriate, serve on Boards, support co-management/ JV agreements, manage call coverage issues
Ensure quality and safety standards are met system-wide for Surgery Institute, and intervene and escalate issues as needed to ensure performance improvement
Provides information, assessments, summaries and recommendations pertaining to core market growth initiatives for both the Surgery Institute
Supervise direct reports who will assist in accomplishing future goals related to growth and development of Novant Health
Provide administrative support to monitor performance for growth and strategic initiatives
Partner with Novant Health and NHE stakeholders on developing a plan to expand the Surgery service lines as needed
Build and maintain relationships and strategic partnerships with independent physician groups and support the recruitment of additional employed surgical specialists in the area to ensure adequate physician capacity to support the expanded patient population
In both core and growth markets, ensure compliant, strategic compensation in partnership with third-party entities
Support Human Resources-related activities in Surgery service lines where needed, including but not limited to hiring, mentoring, and disciplinary action
In partnership with DPS, ensure an optimally functioning EMR system featuring the latest upgrades, and escalate any issues or outages experienced
Engage with Marketing function to ensure sufficient, coordinated marketing support for Institute expansion
Partner with NH Physician RCM to manage RCM-related services and support Surgery Institutes with any issues experienced, including interactions with payors
Maintain external relationships with third-party partners and negotiate favorable agreements with key vendors
Support the overall clinical, operational, and financial performance across ambulatory areas, including performance of the MSO
Develop budgeting and financial reports for Surgery, in partnership with operational finance, to share with Market Leaders
Oversee management of attaining accreditations (e.g., Coc, NAPBC, QOPI, FACT)
Monitor relevant changes in healthcare industry that may impact ambulatory / physician areas, such as compliance, regulations, and economic and legislative issues
Support addressment of risk concerns and responding to audits, ensure compliance with federal, state, and national regulatory agencies
Exhibits patience while navigating complex organizational structures. Collaborates to get buy-in across functions and diplomatically challenge the status-quo and solidify relationships with a broad group of people. Demonstrates leadership and charisma to drive change forward. Actively respects good work of teams and honor past accomplishments while pushing for necessary change. Inspires teams to do their best work and pursue excellence in their own lives. Empowers colleagues across Novant Health to do their best work by sharing knowledge and tools. Dedicates time to listen to experts across the company, understand a variety of perspectives and strive to expand context every day. Promotes fiduciary responsibility at all levels
Maintains organizational policy and procedure, including rules of conduct. Provides project/process consultation to staff. Is innovative and thinks out of the box. Shows imagination through creative solutions. Displays interest and willingness to try new things; takes risks. Evaluates department data and determines whether the desired outcomes are being achieved
Demonstrates knowledge of process improvement principles and applies appropriately to improvement activities. Monitors quality of the department’s core processes. Consistently reviews core processes, looking for improvement opportunities. Embraces change and acts as a change agent. Seeks opportunities to engage in educational opportunities as it relates to best practice, legal and regulatory changes. Reviews and updates job descriptions, department policies/procedures and other documents
Holds staff accountable for customer service standards and ensures service recovery when needed. Ensures staff responds to customers in a timely manner. Monitors customer satisfaction scores and makes changes for improvement
Provides ongoing informal and formal feedback to direct reports consistent with organizational policies and procedures. Coaches staff in developing plans to achieve career goals. Monitors, evaluates, and coordinates workload trends and manages resources to meet department needs. Coordinates planning for human resource needs based on productivity and workload. Continually seeks to implement activities that reduce staff turnover rate
Manages activities to be financially responsible of Novant Health resources
Qualification
Required
4 Year / Bachelor's Degree B.S. or B.A., required
Min of 3 yrs. successful leadership experience, at director level, required
10+ years, required
Min of 8 yrs. successful strategic healthcare analysis, strategic planning and development experience or comparable experience
Preferred
Graduate Degree, MHA or MBA, preferred
Extensive clinical experience in strategic planning, program development and growth, coordinating operational and financial management of a service line
Proven track record of leading teams that achieve operational, financial, and patient experience outcomes
Strong project leadership skills to drive improvements in clinical, operational, and financial performance
Ability to develop and maintain strong relationships with clinical and administrative leaders across complex health systems
Demonstrated success in executive-level healthcare leadership, ideally within large, not-for-profit organizations
Ability to clearly articulate strategic, operational, and financial initiatives and respond proactively to leadership inquiries
Strong knowledge of regulatory and accreditation requirements
Company
Novant Health
Novant Health is a four-state integrated network of physician clinics, outpatient centers and hospitals.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Betsy Walsh
Senior Vice President Joint Partnerships
Andrea M. Areskog
Vice President, Corporate Strategy & Development
Recent News
2026-02-02
2025-11-08
Sports Business Journal
2025-10-21
Company data provided by crunchbase