Chamber · 9 hours ago
VP/Director of Care Operations & Transformation
United States
Full-time
Remote
Director/Executive
12+ years expChamber Cardio is focused on transforming cardiology care to improve patient outcomes. The VP of Care Operations & Transformation will lead the operational core of Chamber's care model, recruiting and developing care teams while implementing technology and workflows to enhance patient engagement and care delivery.
Health CareHealth DiagnosticsWellness
Responsibilities
Build & Lead Next-Generation Care Teams
Recruit, train, and scale care teams that proactively engage patients through outbound and inbound outreach
Drive excellence in communication, documentation, and value-based outcomes
Develop workflows for triage, care coordination, education, and escalation
Operationalize AI-Enabled Care Delivery
Lead the adoption of AI-driven outreach, documentation, quality monitoring, and decision support
Ensure care teams are working at top-of-license, shifting repetitive tasks to automation
Partner with Product and Data teams to deploy, test, and scale automation that improves efficiency, accuracy, and consistency
Build Systems That Scale
Own day-to-day care operations: performance dashboards, staffing models, QA programs, and capacity planning
Ensure delivery against contractual SLAs and key payer metrics
Translate payer requirements into clear operational workflows and accountability structures
What You’ll Achieve in Your First 90 Days
Stand up care teams with the right structure, capacity, and leadership coverage for live operations
Launch operating standards for outreach, documentation, and quality
Activate live care programs integrated with Chamber’s platform
Implement first-wave AI functionality into frontline workflows to demonstrate efficiency gains
Lead an exec-level performance readout on engagement, capacity, and scalability readiness
Qualification
Required
12–15+ years in healthcare delivery operations, preference for value based or virtual care experience
Experience in a scaling start-up environment; comfortable rolling up your sleeves and building and operating through ambiguity
Demonstrated success as tech-forward operator, excited to deploy automation and AI into care delivery
Proven leader; successfully built and scaled patient-facing operational teams of 10+ people
Operational experience translating contracts into repeatable workflows with measurable outcomes
Strong analytical and systems-thinking mindset — fluent in metrics and continuous improvement
Excellent communicator who influences cross-functionally with clinical, product, and executive partners
Passionate about transforming heart health for patients and providers
Company
Chamber
Chamber Cardio® enables cardiology practices and providers to make the transition to value-based care, ensuring that they are compensated for delivering the right care at the right time.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$8MKey Investors
General Catalyst
2024-03-06Seed· $8M
Leadership Team
George M. Aloth
Co-Founder & CEO
Sameer Sheth
Co-Founder, President & Chief Medical Officer
Recent News
2025-08-13
Company data provided by crunchbase