Big Cedar Lodge · 14 hours ago
Golf Integration Manager
Ridgedale, MO
Full-time
Onsite
Mid LevelBig Cedar Lodge is seeking a Golf Integration Manager to develop and sustain a high-performing golf workforce. The role focuses on new hire success, associate engagement, culture development, and long-term retention of golf associates while ensuring departmental training initiatives align with company values and operational standards.
HospitalityResorts
Responsibilities
Design, implement, and promote comprehensive training and accountability programs for Golf Operations and Golf Maintenance in partnership with the Learning & Development team
Assist in the development of structured onboarding programs that align with operational standards and company culture within the golf team
Create, document, and maintain Standard Operating Procedures (SOPs) that support onboarding, training, and operational consistency specific to golf
Establish and administer departmental accountability processes and performance expectations for all golf associates
Partner closely with Human Resources and L&D to ensure compliance with all training, certification, and regulatory requirements
Build and maintain strong working relationships with golf associates, leadership teams, and cross-functional partners
Partner with the Culture & Engagement (C&E) team to lead culture development initiatives and team-building programs that promote engagement, professionalism, and retention
Support leadership in identifying training gaps and performance improvement opportunities
Perform all other duties as assigned to support golf operations and organizational objectives
Qualification
Required
High School Diploma or Equivalent
In-depth understanding of pro shop operations, tee time scheduling, and tournament logistics
Proficiency in golf management software, CRM tools, and POS systems
Familiarity with turfgrass management, food and beverage operations, and retail inventory management
Basic understanding of budgeting, financial reporting, and revenue generation strategies
Experience in coordinating cross-functional teams to integrate new systems and/or initiatives
Excellent interpersonal skills to interact with guests, associates, and vendors
Capability to analyze financial metrics and operational data for strategic decision-making
Ability to lead teams through change, manage, and implement new, complex processes
Strong critical thinking and adaptability to handle operational challenges in real-time
Local travel between resort and individual golf courses
Regularly walks, sits, stands and does computer work
Occasionally lifts up to 50 lbs
Preferred
Bachelor's Degree in Human Resources or Training/Leadership
PGA or LPGA certification
Benefits
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
Medical
Dental
Vision
Health Savings Account
Flexible Spending Account
Voluntary benefits
401k Retirement Savings
Paid holidays
Paid vacation
Paid sick time
Bass Pro Cares Fund
And more!
Company
Big Cedar Lodge
Big Cedar Lodge is America's wilderness resort.
Founded in 1921
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Delroy ( Bigfish ) Edwards
COOK 1
Recent News
Springfield Business Journal
2025-06-06
Company data provided by crunchbase