Credit Human · 9 hours ago
Credit Solutions Specialist - SHL
San Antonio, TX
Full-time
Onsite
Entry Level
$25.25/hr - $26.95/hr
1+ years expCredit Human is seeking a Credit Solutions Specialist for their Sustainable Home Credit Solution Department. The role involves supporting the Portfolio Manager and the broader Credit Solutions team, focusing on loan delinquency resolution and managing complex account issues.
BankingFinancial ServicesNon Profit
No H1B
Responsibilities
Audit the queues weekly to monitor quality and quantity of work per CSA
Ensure 1st pay defaults are worked and referred for assistance as needed
Report suspicious activity in a timely fashion
Review collection efforts to ensure all letters have been generated
Confirm all collection efforts have been exhausted prior to filing legal
Assist internal and external members to resolve inquiries and issues as needed
Qualification
Required
1 to 2 years of loan collections experience and/or customer service experience in consumer finance
Financial industry knowledge
High School Diploma
Proficient PC Skills with a strong knowledge of Microsoft Excel and Microsoft Word
Excellent Communication Skills
Strong Time Management Skills
Detail Oriented
Strong Organizational Skills
Legal background in credit and collections, including experience with: Filing and managing judgments and bankruptcies, Negotiating reaffirmation agreements, Coordinating and executing wage garnishments
Preferred
Indirect lending or auto finance experience
PowerPoint
Benefits
Insurance coverage
College tuition reimbursement
Company
Credit Human
Credit Human is a non-profit organization that offers banking and financing services.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Christine Medina, MBA
Executive Coordinator to the CEO Office
Anthony Ross
Chief Operating Officer - Indirect Channel
Recent News
GOBankingRates
2023-12-28
Credit Union Times
2023-12-28
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