MONARCH EYE CARE LLC · 11 hours ago
Optician and Customer Service Associate
Summerville, SC
Full-time
Onsite
New Grad, Entry Level
$14/hr - $20/hrMonarch Eye Care is a privately owned full service eye care practice serving local patients and disabled veterans in the southeast. They are seeking an Optician and Customer Service Associate to sell, fit, and dispense eyewear and contact lenses while providing excellent customer service and maintaining the store's appearance.
EyewearHealth CareHealth DiagnosticsMedicalPersonal Health
Responsibilities
Meet or exceed set sales goals and company objectives
Achieve and maintain the highest level of customer service
Accurately process the insurance filing and orders thru both insurance and lab
Obtain optical measurements for patient eyewear and fitting
Dispense eyeglasses and contact lenses, include manual and tool adjustments
Contact lens training for new wearers
Front Desk & Phones
Actively maintain the appearance of the store, and show initiative in keeping displays and inventory clean, attractive and organized
Actively contribute to marketing and patient retention by contacting previous patients due for annual eye exams, requesting on line reviews, promoting and executing ideas for social media postings and email campaigns, promoting our brand and building a base of customers that request to see you and value your demonstrated expertise in the field
Obtain quick pre-test measurements on NCT, AR, & wide-field retinal imaging prior to patient’s eye exam, and perform visual fields as scheduled
Qualification
Required
Strong selling skills
Ability to learn optical knowledge quickly or currently have prescription knowledge
Excellent customer service skills, and ability to diffuse a difficult situation
Clear and precise interpersonal communication skills
Highly organized
Detail oriented
Professional attitude and appearance
Self motivator, strong desire to obtain the highest performance standards
Benefits
Employee discount
Health insurance
Paid time off
Referral program
Vision insurance
Company
MONARCH EYE CARE LLC
With a passion for providing precision eye care, crystal clear prescriptions and stylish frames, you’ll see the difference with Monarch Eye Care.
Founded in 2011
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase