Cheyenne Mountain Zoo · 8 hours ago
Systems Administrator
Colorado Springs, CO
Full-time
Onsite
Mid, Senior Level
$75K/yr - $95K/yr
7+ years expCheyenne Mountain Zoo is seeking an experienced Systems Administrator to manage and support a diverse IT infrastructure across a unique indoor and outdoor campus. This role is responsible for ensuring the reliability, security, and performance of systems that support animal care, conservation, guest services, and administrative operations.
TourismTravelWildlife Conservation
Responsibilities
Administer, support, and optimize Windows and Linux server environments, including virtual servers
Plan, configure, install, update, and maintain servers, including after-hours maintenance as required
Administer standalone Linux servers
Support macOS clients accessing Windows-based resources
Maintain and manage Hyper-V virtualization platforms
Design, deploy, and manage Group Policy Objects (GPOs)
Develop and maintain automation scripts (PowerShell, batch files; Linux/Unix scripting preferred)
Administer and troubleshoot DHCP and DNS services
Support POS systems and related infrastructure
Manage RAID configurations (RAID 1, 5, and 6)
Configure and maintain filesystem, share-level, and permission structures
Support filesystems including FAT32, NTFS, and VFAT
Provide advanced user support and serve as an escalation point for complex issues
Manage network security and cybersecurity, including firewalls, intrusion prevention, and system hardening
Monitor network traffic and system performance to ensure reliability and efficiency
Plan and implement network infrastructure upgrades in collaboration with IT leadership
Maintain and update network policies in alignment with current security standards
Manage and support VPN services for remote staff
Design and support VLAN configurations and traffic management
Support and troubleshoot IPSec VPNs
Maintain Netgate appliances and internal LAN network segmentation
Administer and support SQL-based systems, including MySQL, MariaDB, and Microsoft SQL Server
Deploy and maintain monitoring and graphing tools such as Grafana, Zabbix, and InfluxDB
Maintain and troubleshoot Pi-hole and PiVPN services
Administer BIND/named DNS services
Support remote access tools including VNC, RDP, and ManageEngine
Manage and support MDM solutions for Apple and Android devices
Administer DUO MFA with Active Directory integration
Provide network and systems support for LSS/RCK and Long’s HVAC environments
Support Microsoft Office and Google Workspace applications
Manage encryption solutions, including VeraCrypt
Support Axis camera systems and related infrastructure
Support Adobe Creative Suite, Bluebeam, Revit, and AutoCAD
Support Morse KeyWatcher systems
Maintain endpoint protection tools such as Malwarebytes
Support core Zoo software systems (e.g., POS/Altru, Financial Edge, Adobe) and ensure PCI compliance
Support collaboration tools including Zoom, Microsoft Teams, and OWL devices
Administer Google Workspace email environments
Support Microsoft Office 365 cloud administration, including Exchange
Manage spam filtering, forwarding, and email routing
Configure and troubleshoot MX records and mail flow
Install, terminate, and troubleshoot copper cabling
Install and support point-to-point wireless links
Troubleshoot and emergency repair of fiber optic cabling
Support Linux-based web hosting environments
Troubleshoot website and hosting issues
Administer and manage Cloudflare services
Apply strong knowledge of DNS, domain hosting, and routing to support website operations and resolve network issues
Perform hard drive replacement and upgrades in desktops and laptops
Install and upgrade system memory (RAM)
Diagnose and troubleshoot hardware failures
Maintain IT inventory and lifecycle management
Administer and support NEC phone servers
Troubleshoot VoIP/SIP systems, including ports and protocols
Maintain wired and VoIP phone infrastructure
Respond to escalated user requests and troubleshoot complex technical issues
Assist with new user setups, account provisioning, permission management, and password resets
Oversee complex networking configurations and security protocols
Mentor and train junior administrators and IT staff
Manage key card access systems, including server configuration and physical wiring
Maintain, document, and troubleshoot IT inventory, printers, peripherals, and AV systems
Install and maintain security tools, including antivirus and malware protection
Support and maintain camera systems, DVRs, and remote access configurations
Perform structured cabling installations, including conduit pulls, RJ-45 termination, wall plates, and VLAN switch configuration
Provide training and support to staff on software, systems, and security best practices
Ensure IT operations comply with federal, state, and industry regulations
Perform other duties as assigned by the Director of IT
Qualification
Required
High school diploma or GED required; associate or bachelor's degree in Information Technology or related field preferred (Equivalent professional experience will be considered in place of formal education)
Minimum of seven (7) years of progressive IT systems administration experience
Valid driver's license in good standing;, insurable under Zoo policy
Successful completion of a pre-employment drug and alcohol screening
Proficiency with Microsoft and Linux server environments, virtualization, networking, VLANs, and SIP/VoIP phone systems
Experience with firewalls, VPN management, and network traffic monitoring
Strong troubleshooting and problem-solving skills
Excellent written and verbal communication skills
Proven ability to manage multiple priorities in a fast-paced environment
Strong organizational and project coordination skills
High level of discretion in handling confidential and sensitive information
Legally authorized to work in the United States
Strong working knowledge of Linux command-line operations, with the ability to configure, manage, and troubleshoot systems without reliance on GUI tools
Preferred
Associate or bachelor's degree in Information Technology or related field
Benefits
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance
Company
Cheyenne Mountain Zoo
Cheyenne Mountain Zoo is America's only mountainside zoo, located southwest of downtown Colorado Springs.
201-500 employees
Funding
Current Stage
Growth StageRecent News
Colorado Springs Business Journal
2025-03-27
2025-01-27
Company data provided by crunchbase