Neighborhood Defender Service · 22 hours ago
Communications & Digital Media Coordinator – Community Law School (Contract Role)
Detroit, MI
Full-time, Contract
Onsite
Mid Level
3+ years expNeighborhood Defender Service (NDS) is seeking a Communications and Digital Media Coordinator to lead the development and launch of a Community Law School aimed at expanding access to legal information and empowering community members. The role involves creating educational materials, supporting outreach strategies, and ensuring resources are accessible and responsive to community needs.
CharityLegalNon Profit
Responsibilities
Lead development of a comprehensive online Community Law School and Know Your Rights library, including written resources and short-form video content
Work closely with the Managing Director for Detroit, attorneys, advocates, and program staff to translate legal information into clear, accurate, and accessible community-facing materials
Develop educational content that supports understanding of legal rights, liberties, and interactions with legal systems and law enforcement
Ensure materials are responsive to community needs and reflect lived experience, with attention to accessibility, tone, and cultural relevance
Organize and structure materials to ensure usability, accessibility, and ease of navigation for a broad public audience
Support dissemination of materials through digital platforms and community education efforts, including Know Your Rights events and outreach activities
Collaborate with leadership to identify priority topics, audiences, and rollout strategies for Community Law School content
Support development of an outreach and dissemination strategy to increase awareness and use of Community Law School and Know Your Rights materials
Manage and update relevant website pages to support legal education content and community-facing resources
Create and schedule digital content (e.g., social media posts, email content, short campaigns) that promotes education, engagement, and community awareness
Track usage and engagement data to assess reach and inform improvements to content and outreach strategy
Identify opportunities for cross-office communication and collaboration to support eventual adaptation of the Community Law School model in other NDS locations
Support planning, promotion, and follow-up for Community Law School and Know Your Rights events in Detroit
Engage with community members, partners, and justice-impacted individuals with professionalism, empathy, and cultural competency
Coordinate with local staff, attorneys, and community partners to ensure materials and outreach efforts reflect on-the-ground realities
Collaborate with advancement and communications staff, as applicable, to align outreach efforts and avoid duplication
Review organization-wide website content and digital materials to assess clarity, accessibility, and alignment with community education goals
Provide recommendations for improving or redesigning website content to better support legal education and public access
Identify opportunities to strengthen NDS’s overall online presence in ways that advance access to justice and community awareness
Collaborate with leadership to prioritize feasible improvements aligned with capacity, resources, and project scope
Qualification
Required
3-5 years of experience in communications, digital media, content development, or a related field, with demonstrated responsibility for leading or owning discrete projects from development through launch
Strong writing and editing skills, with demonstrated ability to translate complex or technical information into clear, accessible content for non-expert audiences
Experience managing and updating website content using a content management system (CMS) (e.g., WordPress or comparable platforms)
Experience creating and managing digital content across social and web platforms, including basic scheduling, publishing, and performance tracking
Working knowledge of basic multimedia tools for video or visual content creation (e.g., simple video editing, captioning, or graphics for digital use)
Demonstrated ability to work directly with community members - particularly those from marginalized or justice-impacted communities - with cultural humility, empathy, and respect
Experience collaborating closely with subject-matter experts (e.g., attorneys, advocates, program staff) and building trust across disciplines and roles
Strong organizational and project-management skills, with the ability to set priorities, manage timelines, and work independently in a contract-based role
Alignment with NDS's mission and values, including a commitment to access to justice, community empowerment, and client-centered work
Preferred
2+ years of experience developing legal education, Know Your Rights, or other community-facing informational resources
3+ years of experience producing or editing short-form educational video content for web or social platforms
Familiarity with basic analytics or engagement tracking tools (e.g., website traffic, social media engagement, or email metrics) and using that information to refine content or outreach
Experience working with email or digital outreach tools (e.g., Mailchimp or similar platforms)
Experience working in nonprofit, legal services, advocacy, or justice-oriented settings, particularly those that are community-based or client-centered
Experience supporting or piloting new initiatives, programs, or platforms, with comfort navigating evolving scope and learning through implementation
Familiarity with Detroit-based communities or experience working in place-based community education or outreach
Company
Neighborhood Defender Service
Neighborhood Defender Service offers family, criminal, civil, immigration defense, and youth law services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Andrea Bridgewater
Chief Operating Officer
Shannon Anglero
Chief Advancement Officer
Company data provided by crunchbase