Thrive Pet Healthcare · 11 hours ago
Veterinary Client Service Representative- Emergency
La Mesa, CA
Part-time
Onsite
Entry Level
$20/hr - $25/hr
1+ years expThrive Pet Healthcare is a veterinary organization focused on providing exemplary specialty and emergency care. They are seeking a Veterinary Client Service Representative to support veterinarians, ensure quality care, and educate clients about pet health concerns.
Health CareHospitalMedicalPetVeterinary
Responsibilities
Support veterinarians to ensure quality veterinary care, advocate for pets, and educate clients
With each hospital function, assist veterinarians and the medical team to maximize productivity and maintain positive patient flow
Greet clients and their pets with prompt professionalism and courtesy
Answer multi-phone line, providing friendly, informative client service over the phone
Communicate with clients about individualized pet health concerns and present financial estimates to clients
Assist in maintaining relevant, comprehensive medical records with the support of practice systems
Enter/update client information into the practice management system
Admit incoming patients, discharge outgoing patients
Accurately process payments and discuss payment options with clients
Maintain all aspects of workplace organization and cleanliness
Fax/E-mail information to clients and primary veterinarian medical staff
Facilitate obtaining medical records from primary veterinarians
Obtain client signatures on corresponding legal forms
Other duties as assigned by supervisor or management team
Qualification
Required
1-2 years of veterinary clinical/hospital experience required
Ability to work on weekend day
High school diploma or equivalent
Preferred
Veterinary Emergency or Urgent Care experience highly preferred
EzyVet Experience preferred
Benefits
Competitive pay
401 (k) with employer match
Mental health resources, including 24/7 access to Lyra Health
Paid parental leave
Purr-ental leave for when you adopt a pet
Employer- sponsored childcare and elder care
Personalized care for every family-forming journey
Free CE courses
Pet Perks and veterinary service discounts
Student loan management tools and assistance
Company
Thrive Pet Healthcare
Thrive Pet Healthcare offers routine wellness, emergency and speciality care, surgery, boarding, and grooming services for pets.
5001-10000 employees
H1B Sponsorship
Thrive Pet Healthcare has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (3)
Funding
Current Stage
Late StageTotal Funding
$386MKey Investors
TSG Consumer Partners
2025-03-31Debt Financing· $350M
2023-07-12Private Equity· $36M
Leadership Team
Tad Stahel
Chief Executive Officer
Joseph Mazzarella
Chief Technology Officer
Recent News
2025-11-21
Company data provided by crunchbase