Glean · 3 hours ago
Lead Site Reliability Engineer
Palo Alto, California
Full-time
Hybrid
Lead/Staff
$200K/yr - $260K/yr
8+ years expGlean is an innovative AI-powered knowledge management platform designed to help organizations quickly find, organize, and share information across their teams. The Site Reliability Engineering Lead will foster a culture of engineering excellence, drive technical strategy, and develop a high-performing team to ensure services meet stringent Service Level Objectives and build resilient production environments.
Agentic AIArtificial Intelligence (AI)Enterprise SoftwareGenerative AIMachine LearningSearch Engine
Responsibilities
Play a key role in driving technical excellence and fostering a culture of reliability across engineering teams
Lead by example, setting best practices for incident management, performance optimization, and automation
Influence best practices, drive cross-team collaborations, and contribute to the execution of key objectives in alignment with engineering leadership and cross-functional partners
Establish strong technical credibility, shaping architectural decisions and ensuring the delivery of high-quality, reliable systems
Implement and maintain resilient cloud architectures, monitor system performance, and proactively identify and resolve potential bottlenecks or points of failure
Participate in primary oncall rotation; cultivate technical curiosity and growth mindset, and a blameless postmortem culture within the team
Continuously optimize the on-call process for sustainability and efficiency
Develop and maintain automation scripts, tools, and processes to streamline system deployment, monitoring, and management tasks
Optimize cloud infrastructure and applications for performance, scalability, and cost-effectiveness
Collaborate with security engineers to implement best practices and ensure compliance with security standards and policies
Design and configure advanced monitoring systems to gain insights into system behavior, set up alerts, and respond proactively to potential issues
Create and maintain comprehensive dashboards and playbooks for production on-call
Engage actively in the entire software development lifecycle
Participate in system design reviews and provide valuable SRE insights during launch reviews, influencing and enhancing system architecture
Qualification
Required
Bachelor's degree in Computer Science, a related field, or equivalent practical experience
8+ years of experience in a senior-level role within Site Reliability Engineering or similar role, particularly in managing cloud-based services and infrastructure
5+ years of experience with software development in one or more programming languages
3+ years of experience managing people or teams, leading projects, and designing, analyzing, and troubleshooting distributed systems running in Cloud
Strong knowledge of cloud platforms such as Google Cloud Platform, AWS, or Azure
Practical experience with containerization technologies, including Docker and Kubernetes
Familiarity with infrastructure as code tools like Terraform is essential
Solid understanding of networking, security principles, and best SRE and security practices
Proficiency in using monitoring and alerting tools to detect and respond to potential issues effectively
Benefits
Medical, Vision, and Dental coverage
Generous time-off policy
Opportunity to contribute to your 401k plan
Home office improvement stipend
Annual education and wellness stipends
Healthy lunches daily
Company
Glean
Glean develops an AI-based search engine software that connects enterprise data and generates answers to improve workplace efficiency.
501-1000 employees
H1B Sponsorship
Glean has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22)
2024 (17)
2023 (7)
2022 (26)
Funding
Current Stage
Late StageTotal Funding
$768.2MKey Investors
Wellington ManagementSequoia CapitalGeneral Catalyst
2025-06-10Series F· $150M
2024-09-10Series E· $260M
2024-02-27Series D· $203.2M
Leadership Team
Arvind Jain
Founder and CEO
Michael Miao
VP of Finance & BizOps
Recent News
2026-01-19
Business Insider
2025-12-24
2025-12-11
Company data provided by crunchbase