Implementation Specialist jobs in United States
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TailorMed · 12 hours ago

Implementation Specialist

TailorMed is a pioneering force in healthcare focused on eliminating barriers to medication affordability and access. They are seeking an energetic Implementation Specialist to lead customer onboarding, manage data ingestion, and ensure smooth delivery of the final product for new implementations.

Financial ServicesFinTechFitnessHealth CareMachine LearningWellness

Responsibilities

Partner with customers and their technical analysts to extract the right data points from their IT systems
Use tools like Excel, SQL, Athena, and others to analyze large datasets and uncover insights about customer needs
Monitor customer environment health, troubleshoot issues, and resolve errors until data quality meets pre-set standards
Become a TailorMed platform expert and help determine the best mix of features and functionality to maximize user value
Spot challenges early and recommend process improvements or technical solutions that strengthen our product and implementation approach
Communicate clearly to multiple audiences including client stakeholders and internal teams such as Customer Success and Product

Qualification

SQLData onboardingHealthcare experienceExcelAI toolsGoogle WorkspaceProblem solvingDetail-orientedCommunication skillsOrganizational skills

Required

1–2 years of experience in a technology and/or healthcare environment
Experience with customer and / or data onboarding
Organized, results-driven, and able to manage multiple priorities in a fast-paced environment
Detail-oriented with a strong commitment to high-quality outcomes
Meticulous and willing to dig in to get things right—not just 'done'
Comfortable working with SQL, Excel, AI tools, and Google Workspace
Able to clearly explain technical issues and risks to non-technical audiences

Preferred

Experience with healthcare providers is preferred

Benefits

Premium medical, dental, and vision insurance plans, a wide range of voluntary and supplemental benefits, and 24/7 benefits access and support - all effective from your first day of work
401(k) plan with a 4% employer match
Paid holidays, vacation, and sick leave
Six weeks of paid parental leave
Company-paid life insurance
New MacBook, plus all of the equipment and technology you’ll need to be successful in your role

Company

TailorMed

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Reinventing financial navigation

Funding

Current Stage
Growth Stage
Total Funding
$79M
Key Investors
Windham Venture PartnersPoalim Hi-TechOSF Ventures
2024-11-21Series B· $27.5M
2024-11-21Debt Financing· $12.5M
2022-12-19Series Unknown

Leadership Team

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Srulik Dvorsky
CEO, co-founder
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Adam Siton
Co-Founder, CTO
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Company data provided by crunchbase