Lyra Health · 5 hours ago
Sr. IT Specialist, Enterprise Apps & Identity Management
United States
Full-time
Remote
Senior Level, Lead/Staff
$95K/yr - $131K/yr
8+ years expLyra Health is the leading provider of mental health solutions for employers, supporting more than 20 million people globally. The Sr. IT Specialist will manage and optimize critical SaaS infrastructure while ensuring secure identity management and operational efficiency. This role requires a proactive approach to technical support and collaboration with business stakeholders to enhance application performance and compliance.
Employee BenefitsHealth CareInformation ServicesInformation TechnologyMental Health
Responsibilities
Act as the primary technical owner for Lyra’s suite of third-party SaaS applications and business tools
Lead secure administration of user access, configurations, and upgrades across Lyra’s enterprise SaaS ecosystem
Monitor key application metrics, performance, and availability in real time; respond promptly to incidents, troubleshoot effectively, and drive quick resolution
Provide Tier 2/3 technical support to all internal business units for application-related issues and IdP configurations
Collaborate closely with business stakeholders through recurring meetings to understand their needs, offer technical guidance, and guarantee applications support key business outcomes
Serve as the primary technical liaison for SaaS vendors: guide contract/SLA reviews, build high-performing partnerships, and ensure full compliance with Lyra’s security, regulatory, and privacy standards
Lead proactive license tracking to ensure vendor compliance and eliminate exposure to true-ups, overages, or audit costs
Provide actionable, analytics-based recommendations to management and procurement to optimize renewals and avoid unnecessary true-ups
Qualification
Required
8+ years of experience in IT administration, enterprise application management, or a similar role
Experience leading the management, optimization, and support of core enterprise SaaS applications (e.g., Google Workspace, Okta, Slack, Atlassian, Workday)
Proven expertise in fostering collaboration and partnering effectively with stakeholders across all levels and functions
Strong knowledge of Okta IdP principles and configurations
Solid understanding of security protocols and data protection best practices
Demonstrated expertise in third-party vendor management, from strategic partnerships and SLA enforcement to risk and cost control
Familiarity with Software Asset Management tools
Strong analytical skills with the ability to interpret complex licensing models
Demonstrated ability to perform financial analysis and cost optimization for software assets
Strong proficiency in scripting/programming languages for system automation
Benefits
Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances)
Lyra for Lyrians; coaching and therapy services
Equity in the company through discretionary restricted stock units
Competitive time off with pay policies including vacation, sick days, and company holidays
Paid parental leave
401K retirement benefits
Monthly tech allowance
We like to spread joy throughout the year with well-being perks and activities, surprise swag, free food, regular community celebration…and more!
Company
Lyra Health
Lyra helps companies improve access to effective mental health care for their employees.
1001-5000 employees
H1B Sponsorship
Lyra Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (4)
2023 (6)
2022 (6)
2021 (1)
2020 (3)
Funding
Current Stage
Late StageTotal Funding
$910.1MKey Investors
Dragoneer Investment GroupCoatueAddition
2022-01-19Series F· $235M
2021-05-17Series F· $200M
2021-01-28Series E· $187M
Leadership Team
Jennifer Schulz
Chief Executive Officer
Sandra Beaver
Chief Financial Officer
Recent News
2025-12-15
Greylock
2025-12-05
Greylock
2025-12-05
Company data provided by crunchbase