IT Systems Analyst 1 jobs in United States
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TEKsystems · 20 hours ago

IT Systems Analyst 1

TEKsystems is a leading provider of business and technology services, and they are seeking an entry level IT Systems Analyst 1. The role involves providing technical support, system monitoring, and application support while collaborating with various teams to ensure the success of the platform.

Information Technology
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H1B Sponsor Likelynote

Responsibilities

Gain an in-depth understanding of the applications and their functionality and the technical operational processes of the underlying platform
Demonstrate knowledge on the interaction of all the systems & sub-systems, how data flows, where failures are logged, & how they need to be monitored
Pursue continuing education opportunities to grow technical skills
Ensure all aspects of the platforms systems & subsystems have monitoring to facilitate quick resolution to system issues and minimize downtime including when new technologies are introduced into the environment
Through the utilization of APM tools and internal data, establish a performance baseline and create automation to monitor and alert when changes occur to the environment
Analyze and report on any deviation discovered during review of performance metrics
Act as primary escalation for the analysis and troubleshooting of the platform and provide detailed root cause analysis for software application issues to our customers and internal staff
Lead the creation of solutions, automation, tools, & scripts to aid in quicker resolution & recovery from system issues
Review application incidents, trends, and report problems to the product team to help improve the stability, security, supportability, & performance of the platform
Design and implement improved processes for support tasks
Provide weekly reports to management relating to tickets, projects, & support work

Qualification

TroubleshootingApplication supportMonitoring toolsAutomation toolsScriptingTicketing systemsTechnical supportSystem supportPlatform supportDatadogGrafanaServiceNow

Required

Associate's Degree in computer science or information technology, or equivalent IT work experience
Strong problem-solving skills
Willingness to learn
Ability to work independently and collaboratively
Technical expertise in applications and their functionality
Experience with performance monitoring and establishing performance baselines
Application support and troubleshooting skills
Ability to analyze and report on performance metrics
Experience with automation tools and scripting
Familiarity with ticketing systems and ITIL
General knowledge of operating systems and cloud environments, specifically Windows OS and Azure
Ability to convey facts without emotional bias
Proactive participation and commitment to curiosity

Preferred

Familiarity with the financial industry - understanding the sensitivity of people's money and the need for security
Analytical and technical mindset, with an understanding of data science concepts
Strong foundation in technical concepts like scaling out, shifting left, and step one
Experience in production support or application support roles is highly relevant
Open-minded, willing to change, and teachable
Comfortable with frequent change in technology
Ability to consume and digest failure, and fail forward

Benefits

Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)

Company

TEKsystems

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At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,

H1B Sponsorship

TEKsystems has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)

Funding

Current Stage
Late Stage

Leadership Team

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Ryan Skains
Vice President, TEKsystems Global Services
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Company data provided by crunchbase