CCS Global Tech · 9 hours ago
Field Support Analyst
San Francisco, CA
Full-time
Onsite
Entry, Mid Level
1+ years expCCS Global Tech is seeking a Field Support Analyst to train and guide users in the application and functionality of the Gotham software product. The role involves troubleshooting technical issues and supporting users in various operational environments.
Information TechnologyMobile AppsSoftware
Hiring Manager
Darpan Sahai
Responsibilities
Hands-on experience with the software product, Gotham
You will be responsible for training and guiding users in its application and functionality
There are some variations of the requirements/Desired, typically regarding Gotham, Gaia and Foundry requirements
Seek the Active Positions tab for alignment per role
Training experience (Classroom or Deskside)
Proficiency in troubleshooting technical issues
Strong understanding of DoD, Intelligence, or Law Enforcement missions
Real world experience supporting intelligence or operations
Familiarity with Gaia or Foundry
Experience training other intelligence or operations software
Excellent communication skills
Travel independently, both CONUS and OCONUS, as required
Technical knowledge, including working familiarity with languages such as Python, Java or HTML
Qualification
Required
Hands-on experience with the software product, Gotham
Training experience (Classroom or Deskside)
Proficiency in troubleshooting technical issues
mandate: 1-6 years of Gotham and Maven/Gaia/Foundry
Strong understanding of DoD, Intelligence, or Law Enforcement missions
Preferred
Real world experience supporting intelligence or operations
Familiarity with Gaia or Foundry
Experience training other intelligence or operations software
Excellent communication skills
Travel independently, both CONUS and OCONUS, as required
Technical knowledge, including working familiarity with languages such as Python, Java or HTML
Company
CCS Global Tech
CCS Global Tech is an IT company that provides application development services.
501-1000 employees
H1B Sponsorship
CCS Global Tech has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (70)
2024 (73)
2023 (58)
2022 (121)
2021 (82)
2020 (214)
Funding
Current Stage
Late StageLeadership Team
Mark Hunsicker
Sr. VP Account and Partner Management
Arti Pathak
AVP, Strategic Partnership
Recent News
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