RICOH COLOMBIA · 2 days ago
SW Engineer Support Intern
Boulder, CO
Internship
Onsite
InternRicoh is an integrated solutions provider that connects people and technology to empower business success. The SW Engineer Support Intern will gain hands-on experience in a fast-paced support environment, working closely with senior support engineers to diagnose and document issues within high-performance print workflow systems.
Information Technology & Services
Responsibilities
Supports the specific functional area on special projects
Works closely with assigned manager to learn and understand the diverse issues of the assigned function
Researches, provides analysis, and offers solutions relating to a variety of functional projects
Assists with daily activities of assigned function
May perform a variety of tasks at the direction of the management team
Performs other duties as assigned
Qualification
Required
Student must be currently enrolled in an accredited college or university
Student should be currently pursuing a degree in Computer Science, IT, Software Engineering, or related field
Student must have a cumulative GPA of 3.0 or higher
Student are to successfully complete all required screenings prior to hire
Strong analytical and troubleshooting ability, with experience breaking down large, complex technical issues into manageable components and investigating system-level problems
Clear and disciplined documentation skills, including capturing detailed technical notes from conversations and turning them into concise, accurate issue reports
Effective technical communication, with the ability to understand developer-level explanations and translate them into plain, customer-friendly language
Hands-on server administration experience, with comfort using at least two of the following environments: Linux and Windows or AIX
Curiosity and willingness to learn, including following instructions, digging into unfamiliar issues, and asking questions to deepen technical understanding
Ability to quickly learn new tools, processes, and support workflows in a structured technical environment
Preferred
Working knowledge of networking fundamentals, including TCP/IP, routing basics, and diagnosing connectivity or throughput issues in distributed systems
Experience or interest in datastream and log analysis, such as reviewing workflow streams, structured logs, or print datastreams to identify patterns and anomalies
Familiarity with scripting languages (Python, Bash, or PowerShell) for automating small tasks, parsing data, or assisting with troubleshooting workflows
Exposure to virtualization or container technologies like VMware, Hyper-V, or Docker, and an understanding of how applications behave in virtualized or containerized environments
Benefits
Choose from a broad selection of medical, dental, life, and disability insurance options.
Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
Augment your education with team member tuition assistance programs.
Enjoy paid vacation time and paid holidays annually
Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
Company
RICOH COLOMBIA
Ricoh es una compañía global de información y tecnología construyendo sobre la base de nuestro legado de innovación en un nuevo mundo del trabajo.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase