Blank Street · 7 hours ago
Shift Lead | Wellesley
Boston, MA
Full-time
Onsite
New Grad, Entry Level
$19.50/hr - $19.50/hrBlank Street is on a mission to redefine the cafe experience with high-quality coffee and matcha. As a Shift Lead, you will ensure smooth operations, lead by example, and create a welcoming environment for customers and team members alike.
CoffeeFood and BeverageHospitalityRestaurants
Responsibilities
Delight our customers with consistent, welcoming and engaging customer service, taking the opportunity to turn every customer into a regular
Work within a world-class coffee program using the best coffee equipment (the eversys cameos and shotmasters) and product in the industry to prepare the tastiest drinks
Complete all training to ensures proper measures are in place to achieve the correct handling of food and beverage to retain its freshness and quality
Have systems in place to avoid wastage of product with both food and beverage, following and adjusting par levels where needed in line with business peaks and lows
Maintains Local Department of Health standards at all times
Full and complete knowledge and adherence to all product, service and brand training playbooks
Participates in all initiatives with the Operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighborhood customer base
Qualification
Required
Experience in the customer service or hospitality industry
18+ years of age
Able to lift 25+ lbs, and to stand for long periods of time
Availability that meets the needs of our cafes
Part Time: 15-25 hours per week, 3 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday)
Full Time: 30-40 hours per week, 4-5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday)
You must be authorized to work in the U.S
Preferred
Weekend and holiday availability preferred
Benefits
A comprehensive Barista accreditation and training program
Tenure based paid time off
Commuter benefits
Sick time
1.5x pay on select holidays like New Year’s Day, Memorial Day, and Juneteenth
Complimentary coffee and treats on shift
Free Blank Street swag
Company
Blank Street
Blank Street is a coffee chain that offers coffee as a daily ritual that more people can enjoy, in places convenient to their lives.
Founded in 2020
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$134.82M2025-05-14Series Unknown· $21M
2023-03-18Series B· $20M
2023-03-16Series Unknown· $26.82M
Leadership Team
Issam Freiha
Chief Executive Officer
Vinay Menda
Co-founder & President
Recent News
General Catalyst
2025-12-02
2025-10-04
Yahoo Finance - Business Finance, Stock Market, Quotes, News
2025-09-30
Company data provided by crunchbase