GSOC Operator - Entertainment Venue jobs in United States
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Allied Universal · 19 hours ago

GSOC Operator - Entertainment Venue

Allied Universal, North America’s leading security and facility services company, is seeking a GSOC Operator for an entertainment venue in Fort Worth, TX. The role involves providing security services, responding to incidents, conducting patrols, and ensuring the safety of guests and staff in a high-energy environment.

Cyber SecurityInformation TechnologySecuritySoftware

Responsibilities

Provide customer service to guests and staff by carrying out security-related procedures, site-specific policies and, when appropriate, emergency response activities at a high-traffic retail and entertainment location
Respond to incidents and critical situations in a calm, problem-solving manner, including addressing disturbances, guest concerns and/or medical situations, and escalating to onsite leadership and/or emergency services as needed
Conduct regular and random patrols throughout the venue, including entrances, common areas, retail spaces, parking areas and the perimeter, noting and reporting unusual activity and/or maintenance issues
Monitor access points and crowd flow, help to deter unauthorized entry into restricted areas, and assist with queue management during peak hours and special events
Complete required reports and documentation such as shift activity logs and incident reports, and communicate observations to Allied Universal supervisors and site contacts

Qualification

Security experienceAlarm panel experienceCustomer service experienceComputer proficiencyCommunication skills

Required

Have a minimum of 2+ years of security-related experience
Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles
Possess a high school diploma or equivalent
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
A valid driver's license will be required for driving positions only

Preferred

Alarm panel experience is preferred
Customer service experience is preferred
Be comfortable using a computer or tablet, preferred

Benefits

Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Company

Allied Universal

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Allied Universal is a security and facility services company that provides tailored security solutions and smart technology.

Funding

Current Stage
Late Stage
Total Funding
$9B
Key Investors
Warburg PincusLa Caisse
2019-12-13Acquired
2019-09-01Private Equity· $9B
2019-02-21Private Equity

Leadership Team

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Stephen Jones
Global Chairman and Chief Executive Officer
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Jack Schenk
Regional Vice President - Midwest
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Company data provided by crunchbase