Allied Universal · 12 hours ago
X-Ray Security Technician
US-NY-New York
Full-time
Onsite
Mid Level
$30/hr - $33/hr
3+ years expAllied Universal is the global leader in security and threat mitigation, specializing in canine explosives and firearm detection. They are seeking a X-Ray Field Technician to provide technical support, installation, maintenance, and repair services for X-Ray inspection systems and SmartTech® units, while maintaining clear communication with clients and internal teams.
Cyber SecurityInformation TechnologySecuritySoftware
Responsibilities
Provide Tier 3 support for X-Ray systems and Tier 1–3 support for SmartTech® units by troubleshooting and resolving technical issues involving internal computers, transformers, control boards, conveyor systems, and X-Ray generators
Diagnose system malfunctions and communicate repair or replacement needs to technicians and internal teams
Perform installations, de-installations, maintenance, repairs, and removals of X-Ray machines locally and nationwide (excluding TSA checkpoint units)
Troubleshoot, test, and repair X-Ray equipment in-house and onsite, utilizing diagnostic tools such as digital multimeters and radiation detectors
Research equipment requirements prior to SmartTech® installations to ensure compatibility with specific X-Ray unit specifications
Perform SmartTech® installations, removals, upgrades, and configuration adjustments to suit varying operational environments
Communicate clearly with clients regarding maintenance activities, installations, repairs, and system status
Complete required administrative documentation, including installation reports, maintenance reports, expense reports, and other assigned records
Provide onsite customer training limited to basic X-Ray operator and SmartTech® operator training (excluding image interpretation)
Qualification
Required
Must possess one of the following: Bachelor's degree in Electronics, Electrical Engineering Technology, Computer Systems Technology, or a related technical field
High School diploma or equivalent with a combination of six (6) years of technical/trade certifications, vocational training, or equivalent hands-on experience
Must be able to successfully complete and pass annual certification from an X-Ray Technologies Manufacturer (ex. Smiths Detection)
Valid driver's license if driving a company vehicle or personal vehicle while conducting business (e.g., client visits, attending networking events)
Minimum of three (3) years of field technician service experience
Experience diagnosing and solving complex technical issues
Technical competencies with X-Ray Technologies (X-Ray Machines, Baggage Scanners) including but not limited to: Smiths Detection, Rapiscan, Astrophysics, VOTI, VMI or L3 Communications units
Technical competencies with computers in general
Able to work both individually and with a team
Able to work a flexible work schedule as business needs dictate
Strong customer service skills
Excellent organizational, communication, and vendor-management skills
Preferred
Experience with electronic boards and moving parts is preferred
Benefits
Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance
Paid time off offered at
Eight paid holidays (subject to eligibility)
Employee Assistance Program
Employee discounts through our perks program to your favorite restaurants, entertainment venues, and much more!
Company
Allied Universal
Allied Universal is a security and facility services company that provides tailored security solutions and smart technology.
10001+ employees
H1B Sponsorship
Allied Universal has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (1)
2023 (2)
2022 (1)
Funding
Current Stage
Late StageTotal Funding
$9BKey Investors
Warburg PincusLa Caisse
2019-12-13Acquired
2019-09-01Private Equity· $9B
2019-02-21Private Equity
Leadership Team
Stephen Jones
Global Chairman and Chief Executive Officer
Jack Schenk
Regional Vice President - Midwest
Recent News
2025-12-10
Company data provided by crunchbase