Bonterra · 13 hours ago
Total Rewards Program Lead
United States
Full-time
Remote
Mid, Senior Level
$124K/yr - $165K/yr
7+ years expBonterra is a company dedicated to increasing the giving rate as a percentage of GDP. They are seeking a Total Rewards Program Lead responsible for operational delivery, compliance, and continuous improvement of benefits and leave programs across the United States and Canada.
Information TechnologySoftware
No H1B
Responsibilities
Administers Bonterra’s health, welfare, and retirement plans across the US and Canada (medical, dental, vision, life, disability, FSA/HSA, and retirement programs as applicable), ensuring accuracy and compliance
Serves as a primary point of contact for employee benefits and leave inquiries (and escalation point as needed), ensuring timely, professional resolution and a positive employee experience
Manages eligibility, enrollment, and life event transactions in Workday and vendor systems; monitors and resolves data discrepancies across platforms
Oversees leave of absence programs across the US and Canada, including paid parental leave, FMLA, ADA accommodations coordination, disability-related leaves, and state/provincial-specific leaves, in coordination with third-party administrators and HR Business Partners; supports globalization/country expansion as the benefits SME for leave operations, vendor coordination, and process readiness
Partners with Payroll to ensure leave-related pay and deductions are accurate, including auditing, corrections, and retro pay adjustments where required
Maintains operational procedures, documentation, and an annual cycle calendar for enrollments, open enrollment, leaves, and recurring benefits processes
Leads operational execution of benefits and leave programs and integrations; escalates strategy, policy, and exception decisions to the VP, Total Rewards & HR Operations
Ensures compliance with applicable benefits and leave regulations and requirements across the US and Canada, partnering with Legal/Payroll/HRIS to implement required changes
Prepares and submits required annual filings and reports (including Form 5500, ACA 1094/1095-C, and nondiscrimination testing as applicable) ensuring accuracy and timeliness
Maintains plan documentation (SPDs, SARs, plan amendments), compliance calendars, and supports audits, inquiries, and vendor/plan reviews as required
Monitors legislative and regulatory updates impacting benefits and leave administration (US federal/state and Canada federal/provincial) and supports program adjustments as needed
Manages monthly benefits billing, funding, and reconciliations; partners with Finance to research variances and resolve discrepancies
Audits 401(k) contributions and funding each payroll by reconciling payroll deductions to recordkeeper submissions and deposits; investigates and resolves variances with Payroll, HRIS, and the recordkeeper to ensure timely, accurate deposits and compliant corrections
Oversees vendor and broker relationships, evaluates performance against service expectations, and drives issue resolution and continuous improvement
Identifies opportunities to reduce cost and improve efficiency through vendor governance, process improvements, and operational controls aligned to Total Rewards strategy
Supports M&A and organizational changes by participating in benefits due diligence, analyzing integration requirements, and coordinating transitions across vendors and internal stakeholders
Leads employer-side coordination for retirement plan transitions and 401(k) mergers when applicable, partnering with recordkeepers, advisors, Payroll, Finance, Legal, and HRIS to support mapping, testing, communications, and implementation timelines
Acts as a functional SME for Workday Benefits/Absence (and related Total Rewards processes), partnering with HRIS on requirements, testing, audits, and data integrity
Supports compensation process/data governance through audits, documentation, and readiness activities in partnership with Total Rewards leadership
Supports annual market survey participation and benchmarking activities, including data preparation, validation, and submissions in partnership with Total Rewards leadership
Develops and delivers clear benefits and leave communications (including onboarding and open enrollment materials) and serves as the benefits SME supporting globalization/country expansion through operational readiness, vendor/broker coordination, and employee communication support in partnership with cross-functional stakeholders (HR, Legal, Payroll, Finance)
Coordinates with Finance/Legal on equity-related data needs impacting payroll/HRIS and employee communications as needed
Qualification
Required
Minimum of seven years of progressive experience in benefits administration, leave management, compliance, and HRIS partnership
Strong working knowledge of Workday Benefits and Compensation processes, related testing and auditing
Proven knowledge of relevant US benefits/leave compliance frameworks (e.g., ACA, ERISA, HIPAA, COBRA, FMLA) and ability to partner on Canada/Global requirements as applicable
Demonstrated success managing vendors, billing reconciliation, retirement plan operational controls, and compliance reporting
Preferred
CEBS, CBP, PHR, or SPHR certification preferred
Experience supporting Canada benefits administration (vendor coordination, enrollment operations, employee support) preferred
Experience supporting M&A benefits integrations, including retirement plan transitions and/or 401(k) mergers, strongly preferred
Experience supporting globalization/country expansion (via brokers/EOR/PEO partners) preferred
Experience supporting compensation survey participation or compensation data governance
Experience in a multi-state or high-growth remote first organization preferred
Benefits
Health, welfare, and retirement plans across the US and Canada
Medical
Dental
Vision
Life
Disability
FSA/HSA
Retirement programs
Company
Bonterra
Bonterra is a social good software company.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
John Manganaro
Chief Product Officer
Mark Layden
Chief Strategy Officer (CSO)
Recent News
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