Hyundai Capital America · 15 hours ago
Payment Servicing Associate
Atlanta, GA4100 Wildwood Pkwy
Full-time
Onsite
Entry Level
$38K/yr - $58K/yr
1+ years expHyundai Capital America offers a variety of financial products tailored to meet the needs of automotive customers. The Payment Servicing Associate is responsible for processing requests within the Payment Servicing Teams, ensuring compliance with policies and procedures, and meeting established KPIs.
Financial Services
Responsibilities
Process requests in accordance with Payment Servicing SLAs
Respond to emails and various escalated account issues within the assigned SLA
Track productivity and provide status updates for KPI’s
Work with QA team to ensure Productivity, Quality, Compliance standards are met
Generate letters, send and retain documents as requested to ensure accuracy per HCA’s Policy and Procedures while being compliant
May contact insurance companies and body shops to obtain information regarding insurance issues
Qualification
Required
Minimum 1 year working in a customer service role in a fast-paced operations environment
High School diploma or GED equivalent
Demonstrated business etiquette including verbal, written and interpersonal communication skills to collaborate across the organization
Self-motivated, professional demeanor, and self-starter
Proven ability to multi-task, pay close attention to detail, and ability to work in fast paced environment
Ability to represent the company while interfacing with insurance companies, body shops, etc
Agile and can successfully adjust to changing priorities to meet business demand
Must be proficient with Microsoft Office Suite and working knowledge of general office equipment
Ability to work well under pressure and meet deadlines
Proven track record with delivering seamless customer experiences
Ability to thrive in a performance coaching environment
Preferred
Auto finance experience a plus
Benefits
Medical, dental, and vision plans with no-cost and low-cost options
Annual employer HSA contribution
401(k) matching and immediate vesting
Vehicle purchase and lease discounts, plus monthly vehicle allowances by job level:
100% employer-paid life and disability insurance
No-cost health and wellbeing programs, including a gym benefit
Six weeks of paid parental leave
Paid Volunteer Time Off, plus a company donation to a charity of your choice
Company
Hyundai Capital America
As a captive auto finance company, we achieve success by helping our partners succeed.
1001-5000 employees
H1B Sponsorship
Hyundai Capital America has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (12)
2024 (14)
2023 (5)
2022 (9)
2021 (4)
2020 (3)
Funding
Current Stage
Late StageLeadership Team
DK Kwon
CEO Advisor
Marcelo Brutti
Chief Executive Officer
Recent News
Orange County Business Journal
2025-09-18
globallegalchronicle.com
2025-07-23
MarketScreener
2025-07-15
Company data provided by crunchbase