State of Oregon · 7 hours ago
Systems Administrator (Information Systems Specialist 6)
Salem, OR
Full-time
Onsite
Mid, Senior Level
$6,182/mo - $9,361/mo
5+ years expThe Oregon Department of Agriculture (ODA) is seeking a Systems Administrator (Information Systems Specialist 6) to support their IT team. The role involves ensuring the smooth operation of servers, networks, and business systems while delivering exceptional customer service and collaborating with various stakeholders.
GovernmentNon ProfitPublic SafetySocial
No H1B
Responsibilities
Install, configure, and maintain server operating systems (Windows, Linux, etc.) in virtualized environments using cloud-based technologies like Azure
Monitor system performance and resource utilization, remediating issues when necessary, and perform routine backups and disaster recovery procedures
Administer user and group access and enforce network security measures to protect against unauthorized access
Provide timely evaluation and deployment of operating system and application patches to ensure system security, stability, and performance
Provide technical support for escalated help desk tickets, resolving complex issues in a timely manner
Communicate effectively with end-users to understand their technical needs and provide appropriate solutions
Support network and system infrastructure, including switches, routers, wireless access points, firewalls, VPNs, etc
Coordinate and facilitate solutions with service providers, vendors, other agencies, and other external parties to deliver seamless service experience to end users
Document and maintain responses and resolutions to issues in ticketing system and create knowledge base articles for common technical problems and solutions
Conduct business analysis or research and initial needs analysis on portions of hardware or software projects, help to negotiate with vendors on pricing, and make recommendations on which technologies to adopt
Create documentation and build implementation plans for hardware and software projects
Qualification
Required
Five (5) years of experience administering computer networks, servers, and business systems OR three (3) years of related experience and an associate's degree in a related field OR a bachelor's degree in a related field
Proven ability to solve complex network, server, and business system problems in a timely and sustainable manner
Demonstrated experience administering Directory Services and proficiently enforcing security measures to safeguard against unauthorized access
Experience with cloud hosted infrastructure and business systems (IaaS/PaaS)
Experience troubleshooting system and application problems
Experience documenting incidents, technical writing, knowledge articles and delivering customer-focused training
Effective and precise writing, grammar, and verbal communication skills
Self-motivated with an ability to manage time well, multitask, and prioritize workload and to work independently and on a collaborative team under pressure of tight deadlines
Proven ability to build relationships across an organization and develop collaborative partnerships
Ability to model humility, empathy, and professional maturity as a member of a diverse team
Commitment to providing a superior customer experience
Preferred
Clear communication skills when explaining technical issues or requirements to both technical and non-technical peers
Ability to respond empathetically to users experiencing frustration with technology
Working experience with both M365 systems and the Apple ecosystem of hardware and operating systems
Knowledge of current customer and technology support systems, modern IT assets, and system level integration of M365
Benefits
Comprehensive medical, vision, and dental benefits for employees and their qualified family members
Paid sick leave
Vacation leave
Personal leave
11 paid holidays a year
Membership in the Public Employees Retirement System (PERS)
Deferred compensation
The opportunity to receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF)
Company
State of Oregon
Official LinkedIn page for the state of Oregon. Oregon is a state in the Pacific Northwest region of the United States.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
William Wise
Chief Executive Officer
Kate Nass
Chief Financial Officer
Recent News
2025-05-04
Company data provided by crunchbase