Ultimate Staffing · 14 hours ago
Temporary Customer Coordinator (Print Company)
Minneapolis–Saint Paul, WI
Full-time
Onsite
Entry Level
$23/hr - $28/hr
1+ years expUltimate Staffing is seeking a Temporary Customer Support Coordinator who will oversee tasks that influence day-to-day operational performance and communicate critical updates to clients. This role involves entering customer orders, preparing cost estimates, tracking project schedules, and ensuring client satisfaction through effective communication.
EmploymentHuman ResourcesManufacturingStaffing Agency
Hiring Manager
Dana Larson
Responsibilities
Enter customer orders into the internal ERP platform with accuracy; start with entry-level tasks and gradually take ownership of new incoming projects
Prepare, review, and revise cost estimates to confirm completeness and correctness
Track project schedules and shipping timelines to ensure deliveries meet client expectations
Address questions, issues, and requests from internal teams and external customers, offering effective solutions for assigned accounts
Provide backup support to fellow Project Coordinators when needed
Maintain all necessary documentation, including customer proofs, project files, and related records
Respond promptly, courteously, and professionally to client inquiries
Assist the sales team with customer account activities, including communications and troubleshooting
Conduct follow-up outreach to clients after project completion to verify satisfaction
Qualification
Required
Minimum 1 year of experience in data entry or customer service within an office environment
High school diploma required; Associate's or Bachelor's degree preferred
Strong proficiency in Microsoft Word and Excel
Willingness to learn new tools and systems
Ability to work collaboratively and develop strong relationships across teams
Comfortable juggling multiple tasks and projects simultaneously
Self-motivated, positive, and eager to take on new challenges
Excellent written and verbal communication abilities
Preferred
Background in graphics or printing environments is beneficial
Prior experience using ERP software is preferred (knowledge of Radius or Syteline is advantageous)
Company
Ultimate Staffing
Ultimate Staffing specializes in clerical, administrative, customer service, and manufacturing and production positions.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Lisa Marez
Partnership Director
Company data provided by crunchbase