Collabera · 3 hours ago
Technical Writer
Charlotte, NC
Contract
Onsite
Mid Level
$40/hr - $46/hrCollabera is seeking a Technical Writer to support the expansion of their enterprise systems documentation function. The role focuses on delivering clear and user-friendly technical documentation to enable IT initiatives and operational continuity.
ConsultingInformation ServicesInformation Technology
Hiring Manager
Shoeb Khan
Responsibilities
Develop high-quality technical documentation for enterprise IT systems, ensuring clarity, accuracy, and completeness
Partner with subject matter experts (SMEs) and cross-functional teams to gather requirements, validate content, and ensure technical accuracy
Identify documentation gaps and proactively create or enhance content to address them
Tailor documentation for diverse audiences, including technical engineers and business stakeholders
Create process maps and workflow visualizations to simplify complex systems and processes
Implement and maintain version control across all documentation deliverables
Manage multiple documentation projects concurrently while maintaining consistent stakeholder communication
Ensure documentation aligns with organizational standards and supports long-term knowledge retention and transfer
Qualification
Required
Proven experience as a Technical Writer in an IT or enterprise systems environment
Strong ability to understand and document complex technical systems and processes
Exceptional attention to detail with a high standard for accuracy and consistency
Strong communication skills, including: Ability to ask probing, clarifying questions professionally, Clear and concise written and verbal communication, Confidence balanced with diplomacy when driving information gathering
Ability to prioritize effectively, adapt to changing requirements, and work independently
Strong multitasking skills and flexibility in a fast-paced environment
Proficiency in MS Word, MS Excel, and AI-Copilot (or equivalent AI-assisted tools)
Experience with process mapping and workflow visualization
Familiarity with documentation version control practices
Collaborative mindset with openness to feedback and continuous improvement
Preferred
Experience supporting documentation used for upskilling and reskilling initiatives
Understanding of regulatory or compliance requirements in IT environments
Hands-on experience with Confluence, SharePoint, or similar documentation platforms
AI proficiency, including effective prompting, iterative refinement, and validation of generated outputs
Benefits
Medical insurance
Dental insurance
Vision insurance
401(k) retirement plan
Life insurance
Long-term disability insurance
Short-term disability insurance
Paid parking/public transportation
Paid time off
Paid sick and safe time
Hours of paid vacation time
Weeks of paid parental leave
Paid holidays annually - as applicable.
Company
Collabera
Collabera is an end-to-end information technology services and solutions provider helping clients align their business and IT strategies.
Founded in 1991
10001+ employees
H1B Sponsorship
Collabera has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (141)
2024 (93)
2023 (120)
2022 (186)
2021 (180)
2020 (146)
Funding
Current Stage
Late StageTotal Funding
$30M2006-05-04Series Unknown· $30M
Leadership Team
Lalit Sharma
CFO
Michael H. Abraham
Chief Financial Officer
Recent News
2024-04-09
2023-01-20
2022-04-19
Company data provided by crunchbase