SCHUNK - Hand in hand for tomorrow · 4 days ago
Automation Application Engineer
Morrisville, NC
Full-time
Onsite
Entry Level
3+ years expSCHUNK is a company focused on robotic tooling and industrial automation. They are seeking a Junior Automation Application Engineer responsible for supporting the sales process through technical support, customer interaction, and product application guidance.
Industrial AutomationManufacturingMarketing Automation
Responsibilities
Develop and prepare customer quotes for specialty components
Review customer specifications and/ or review customer parts
Interpret drawings and other customer documents
Develop customer design specifications
Coordinate development of design drawings with customer and SCHUNK Design Engineering team
Follow-up on prototype product design and application issues with customer, making required changes to final design to meet customer requirements and quality standards
Preparing and delivering quotes and sales orders to customer
Track and follow up on quotes and sales orders with customers and potential customers
Monitor design and production schedules for special applications, ensuring coordination across SCHUNK teams and facilities to meet customer and business requirements
Track and follow-up on sales order progress through and including ensuring product delivery and customer satisfaction, making adjustments to production and/or delivery schedule when required to meet customer and SCHUNK business requirements
Provide technical service and training presentations to customers and representatives relating to SCHUNK component’s use, operation and maintenance
Provide customer support by phone, email and some on customer site
May enter customer quotes and sales orders into SAP, tracking the order process and follow up through delivery of the product
Perform duties of the Technical Specialist and Customer Service Representative (CSR) when necessary to meet business and customer needs
Work across product teams on special projects, trade shows, and internal events - Toolholding, Workholding and Automation Components, the production shop, and the sales and marketing staff
Participate in SCHUNK special projects when requested
Qualification
Required
Bachelor's degree in Engineering Technology; and three plus years related support experience or an equivalent combination of education, training and experience
Prior experience with mechanical industrial Automation components or Mechatronics, is highly desired
Ability to build and maintain relationships with assigned accounts
Ability to develop sufficient knowledge of customer business needs to accurately quote SCHUNK product solutions with an emphasis on Quality and Technical Service
Ability to use PC applications including advanced skills with Microsoft Office suite and email
Prefer prior experience using an ERP system for processing quotes and orders
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, volume, and torque loads
Ability to communicate technical information effectively over the phone, email and face-to-face with customers and employees
Ability to work effectively in a fast-paced and small team environment with Management, other Technical Specialist, Applications Engineers, CSR and inside and outside sales staff
Critical thinking skills - recognize and analyze problems, develop and implement solutions
Mechanical Troubleshooting Skills
Mechanical Design & Engineering
Inside Sales
Company
SCHUNK - Hand in hand for tomorrow
SCHUNK is a global technology pioneer in toolholding and workholding, gripping and automation, and, with its comprehensive portfolio of components, engineering expertise, and machinery, ensures productivity certainty for its customers and partners in industry.
1001-5000 employees
Funding
Current Stage
Late StageRecent News
2025-09-18
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