HomeServe USA · 13 hours ago
Director, Labor Relations
Jamaica, New York, United States
Full-time
Onsite
Director/Executive
$143K/yr - $191K/yr
10+ years expHomeServe USA is a company focused on energy services, and they are seeking a Director of Labor Relations to oversee their labor relations function. This role involves negotiating collective bargaining agreements, maintaining labor-management relations, and collaborating with management teams on labor matters.
Home Services
Responsibilities
As chief negotiator, successfully negotiate collective bargaining agreements by or before the expiration date of each collective bargaining agreement
Collect trending data and develop proposals and strategies for collective bargaining sessions
Establish and implement short and long-range strategic labor relations goals for each of the local areas, with a focus on creating consistency throughout the organization, evaluate outcomes and recommend adjustments that align with key division strategies
Manage the day-to-day labor relations operations, including labor contract administration and interpretation, disciplinary actions, grievances, workplace policy development, reporting, and other related areas
Prepare and/or propose position/response to grievance issues, interfaces with internal and external attorneys as necessary
Keep up with federal/state legislative and administrative decisions, labor laws, regulations, and policies to analyze potential impact on the organization and develop strategies to ensure compliance
Develop written formal agreements reached with bargaining units
Establish and maintain effective working relationships and a collaborative environment with all levels of management, employees, and union representatives
Qualification
Required
Bachelor's or Master's degree in labor relations preferred, or equivalent combination of education, and experience
10+ years labor relations experience
Competency in MS Windows, MS Word, and MS Outlook
Proficient Excel knowledge to include (but is not limited to) Vlookup, Pivot Tables, and creating visual representations
50% Travel
Strong analytical, verbal and written communication and interpersonal skills
Well organized, detail oriented with ability to work under pressure and meet deadlines while managing multiple concurrent tasks
Strong work ethic and willingness to take ownership
Ability to work independently
Ad-hoc responsibilities as assigned
Customer Focus: ability to build strong internal and external customer relationships
Collaboration: ability to promote and strengthen diverse partnerships to achieve a common and consistent goal throughout the organization
Adaptability: ability to adjust approach and attitude in real-time to meet the evolving demands of the business while maintaining trust and integrity
Innovation: ability to develop new and better ways for the organization to be successful in the labor relations function
Drive: ability to continually take the initiative and ownership that instills a culture of high performance
Delivery of Results: strive to achieve results, set clear expectations and recognize and capitalize on opportunities. Consistently delivering desired outcomes even under challenging circumstances
Resourcefulness and Negotiation: effectively negotiate and problem-solve within a finite pool of resources; balance competing priorities, achieve win-win outcomes
Analytical Thinking: apply critical thinking and data analysis to identify trends, evaluate options, and support sound business and labor decisions
Benefits
Annual Bonus Potential: 20%
Company
HomeServe USA
HomeServe USA is a provider of home emergency repair service plans.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Tom Rusin
CEO HomeServe North America
Joseph A Sorisi
CIO, Technology Strategy and Transformation, Board Member
Recent News
Hartford Business Journal
2025-10-24
24-7 Press Release Newswire
2025-06-07
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