PRIV · 12 hours ago
Event Coordinator
United States
Full-time
Remote
New Grad, Entry LevelPriv is the leading provider of on-demand beauty and wellness services in the U.S., and they are seeking an Event Coordinator to manage logistics for events. This role involves staffing events with professionals, handling inquiries, and ensuring client satisfaction while collaborating with various departments.
AndroidB2BB2CBeautyEventsHealth CareiOSPersonalizationWellness
Responsibilities
Fill all events with reliable and experienced event professionals, ensuring that professionals understand all the details related to the event
Ensure any last-minute cancellations by pros are filled quickly and with limited disruption to the event. This includes day-of cancellations and involves being available during all events
Develop and maintain an event handbook to ensure professionals understand event protocol and train new event pros on Priv event expectations
Conduct events calls for larger events
Handle issues, complaints, pay and reimbursement requests from pros post-event and coordinate with payroll manager
Maintain a relationship and open communication with event professionals to understand ways we can improve events, receive feedback and share positive experiences and photos with the Priv team
Maintain a database of reliable and trusted event professionals in each market
Actively recruit new professionals in anticipation of the need for event professionals in current and new markets
Assist in business development outreach for new business development opportunities as needed, including interfacing with clients
Participate in cross-functional meetings to share customer insights and contribute to the overall customer experience strategy
Qualification
Required
Excellent communication skills, both written and verbal
Industry knowledge in the beauty industry – specifically hair and makeup, is a plus
Strong problem-solving and decision-making abilities
Ability to handle stressful situations and resolve conflicts
Strong Excel, Word, Google Sheets and Google Doc skills
Strong organizational and time management skills
A customer-centric mindset and a passion for delivering exceptional service
Experience in training and developing team members
This is a full-time remote position, with occasional need to attend events if near location
Company
PRIV
PRIV is the leading provider of on-demand beauty and wellness services delivering top-rated professionals to your door.
Founded in 2014
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$4.3M2015-01-01Angel· $4.3M
Leadership Team
Rebby Gregg
CEO, Board Member, VC
Company data provided by crunchbase