Clarity Business Travel · 13 hours ago
IT Services Technician - Madison, WI
Madison, WI
Full-time
Onsite
Entry Level
$50K/yr - $65K/yr
1+ years expClarity Technology Group is a Managed Service Provider with a hardworking team of technicians and software engineers. They are seeking an IT Services Technician to provide support for Windows Desktop and Microsoft Office 365, assisting users through remote support and on-site visits. The role also involves participating in IT projects such as technology deployments and upgrades.
Leisure Travel & Tourism
Responsibilities
Provide IT support to end users via remote support sessions and on-site
Provide support for Microsoft technologies including Windows and Office 365
Configure and deploy new laptop and desktop systems
Document incidents and follow resolution procedures
Provide exceptional customer service at all times
Qualification
Required
Strong communication and customer service skills are required
Must enjoy working as part of a team
Ability to work in a fast-paced environment is required
Ability to solve problems and learn quickly is required
Experience with Microsoft Windows and Office 365 is helpful
Experience with building desktops and troubleshooting hardware issues is helpful
Valid driver's license with excellent driving record
Preferred
Associate's or Bachelor's degree in an Information Technology related field is preferred
1-2 years of previous technical support experience is preferred
Experience with Active Directory and Group Policy a plus
Benefits
401K with Match
Health
Vision
Dental
Flexible PTO
Scheduling Flexibility
Paid Mileage
Company
Clarity Business Travel
We are Clarity, your trusted partner for seamless travel, meetings, and events.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase