Neighborhood Credit Union · 14 hours ago
Loan Specialist
Dallas, TX
Full-time
Onsite
New Grad, Entry Level
$21/hr - $24/hrNeighborhood Credit Union is seeking a Loan Specialist responsible for compiling loan documents and reviewing applications for compliance with loan policies. The role involves various lending services, including product claims and insurance adjustments, while ensuring effective communication with dealers and members.
BankingFinancial Services
Responsibilities
Assumes responsibility for the effective and timely performance of assigned functions
Assembles and verifies accuracy of loan documentation
Ensures that loan files contain documents with proper signatures, and other relevant information
Responsible for understanding the title process for autos, boats, and recreational vehicles. Follow up timely with financial institutions regarding title releases
Responsible for timely processing of liens for collateralized consumer loans
Responsible for the timely release of liens for collateral payoffs in accordance with state guidelines, rules and regulations
Responsible for working with insurance companies on total losses
Responsible for back-end product cancelations and claims
Responsible for all existing loan maintenance and clerical duties for the lending department. This includes completing maintenance in electronic title system including error reports, matching titles, and closing accounts
Processes dealership and insurance payments in a timely manner via official check and wire
Responsible for referring credit union products and services to meet company, personal and departmental goals
Assumes responsibility for establishing and maintaining professional business relations with customers, other financial institutions, and merchants
Maintains a thorough understanding of all credit union consumer loans, consumer loan products, and required loan documentation for each loan type
Responsible for effectively communicating with Texas Department of Motor Vehicle Tax Office staff, dealerships, and insurance companies regarding title work and collateral claims
Promptly and professionally responds to member inquiries by phone, email or text
Collaborates with members, insurance companies, other Financial Institutions, and third parties to provide a fast and efficient consumer loan funding process
Assumes responsibility for establishing and maintaining effective coordination and working relations with Company personnel and with management
Communicates effectively and professionally with teammates, other departments, management and third parties
Follows all policies and procedures regulated by the credit union as well as governmental policies, procedures, and regulations
Complies with the US Patriot Act, Bank Secrecy Act. OFAC, policies and procedures
Assists other departments with lending related questions and support
Assumes responsibility for related duties as required or assigned
Performs any loan related duties as needed
Provides feedback on daily duties to promote process improvements
Maintains a good attitude when assigned new processes, new services, and new products
Qualification
Required
Compiling loan documents
Reviewing loan applications for adherence to Neighborhood Credit Union's loan policies and procedures
Ensuring all liens are fully secured on every collateralized consumer loan funded
Performing a variety of lending services such as product claims, product cancellations, insurance claims, total loss claims, collateral protection insurance adjustments
Support with GL reconciliations and other lending maintenance duties as assigned
Communicating professionally with dealers, members, sellers and NCU staff
Robust understanding of all collateralized and personal loan types including title work for in and out of the state of Texas
Assembling and verifying accuracy of loan documentation
Ensuring that loan files contain documents with proper signatures, and other relevant information
Understanding the title process for autos, boats, and recreational vehicles
Timely processing of liens for collateralized consumer loans
Timely release of liens for collateral payoffs in accordance with state guidelines, rules and regulations
Working with insurance companies on total losses
Back-end product cancellations and claims
Existing loan maintenance and clerical duties for the lending department
Completing maintenance in electronic title system including error reports, matching titles, and closing accounts
Processing dealership and insurance payments in a timely manner via official check and wire
Referring credit union products and services to meet company, personal and departmental goals
Establishing and maintaining professional business relations with customers, other financial institutions, and merchants
Maintaining a thorough understanding of all credit union consumer loans, consumer loan products, and required loan documentation for each loan type
Effectively communicating with Texas Department of Motor Vehicle Tax Office staff, dealerships, and insurance companies regarding title work and collateral claims
Promptly and professionally responding to member inquiries by phone, email or text
Collaborating with members, insurance companies, other Financial Institutions, and third parties to provide a fast and efficient consumer loan funding process
Establishing and maintaining effective coordination and working relations with Company personnel and with management
Communicating effectively and professionally with teammates, other departments, management and third parties
Following all policies and procedures regulated by the credit union as well as governmental policies, procedures, and regulations
Complying with the US Patriot Act, Bank Secrecy Act, OFAC, policies and procedures
Assisting other departments with lending related questions and support
Performing any loan related duties as needed
Providing feedback on daily duties to promote process improvements
Maintaining a good attitude when assigned new processes, new services, and new products
Company
Neighborhood Credit Union
Neighborhood Credit Union is a banking and financial services firm that deals with lending loans, mortgages and other financial services.
Founded in 1930
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
James Frankeberger
Chief Financial Officer
Recent News
2025-10-23
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