FIVE19 · 14 hours ago
Senior Account Manager
Richmond, VA
Full-time
Onsite
Senior Level, Lead/Staff
8+ years expFIVE19 is a full-service advertising and marketing agency specializing in senior living retirement communities. They are seeking an experienced Senior Account Manager to independently manage a portfolio of client accounts, ensuring client satisfaction and ongoing growth while collaborating with a nimble team.
AdvertisingBrand MarketingContentDigital MarketingSocial Media Marketing
Hiring Manager
Alida Newton
Responsibilities
Serve as the primary point of contact for assigned client accounts, maintaining strong relationships and acting as a trusted marketing partner
Collaborate with project managers, creative teams, and internal specialists to deliver campaigns and programs on time and on budget
Guide colleagues account strategy while remaining hands-on with account execution
Conduct regular client meetings, manage expectations, and handle sensitive conversations with confidence
Oversee timelines, budgets, and project workflows to ensure smooth and successful delivery
Monitor account performance, identify opportunities for improvement, and implement solutions to enhance results
Relieve directors from day-to-day account responsibilities
Contribute ideas, insights, and creativity to elevate the work and to strengthen client partnerships
Qualification
Required
8+ years of experience in agency account management, ideally with senior living expertise, specifically in continuing care retirement communities
Bachelor's degree in marketing, business, communications, or a related field (or equivalent experience)
Proven ability to independently manage multiple accounts and run the day-to-day without heavy oversight
A relationship-first mindset and confidence in leading client conversations and problem-solving independently
Strong communication, organizational, and analytical skills
Ability to thrive in a growth environment while staying flexible, autonomous, and collaborative
Benefits
Medical, dental and vision insurance
Employee assistance program (EAP)
PTO and sick leave, in addition to 8 paid Agency holidays
401(k) retirement plan, with company contributions
Profit sharing plan
Short-term and long-term disability insurance
Life insurance
Company
FIVE19
FIVE19 excels in branding, print advertising, content, digital and social media marketing, automation, and video development.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Derek Machado
Owner / CEO
Company data provided by crunchbase