International Rescue Committee · 5 hours ago
Senior Change Manager
New York, NY
Full-time
Onsite
Mid, Senior Level
$102K/yr - $110K/yr
6+ years expThe International Rescue Committee (IRC) responds to humanitarian crises globally, helping people regain control of their lives. The Senior Change Manager will lead change enablement for IT initiatives, ensuring successful adoption of technology and operating model changes across the organization.
CharityCommunitiesHumanitarianNon ProfitSocial
Responsibilities
Provide portfolio-level change leadership for IT strategic initiatives, with a primary focus on IT Shared Services
Partner with IT, Program Teams and P&C to assess organizational impacts and readiness in ways that enable momentum and reduce change fatigue
Ensure change is embedded by establishing strong feedback loops, monitoring adoption and readiness, and translating lessons learned into refinements that support successful scale and sustainability
Partner with the IT Communications team to align on high-level communication strategy, sequencing, and positioning across the IT portfolio
Lead job design and role definition for future-state IT Shared Services, including role responsibilities, operating interfaces, and integration with country and regional teams
Conduct gap and readiness assessments to identify skill, capacity, and capability needs associated with new Shared Services operating models and technologies
Design and coordinate enablement and transition plans for IT Shared Services, partnering with People & Culture and the IT Communications team to ensure training, onboarding, and role transition efforts are coherent, adoption-focused, and well sequenced
Define high-level change communication strategies and key narratives for priority IT initiatives, ensuring consistent positioning, sequencing, and tone across the IT portfolio
Translate complex technical and organizational changes into clear strategic framing and core messages that guide downstream communications and enablement efforts
Partner with the IT Communications team to equip leaders and managers with aligned narratives, talking points, and engagement guidance to reinforce adoption and sustained change
Qualification
Required
Minimum 6–8 years of experience in change management, organizational development, transformation, or related roles
Proven experience supporting complex, cross-functional change initiatives, ideally involving technology, operating model, or shared services transformations
Demonstrated experience working with and influencing senior stakeholders without direct authority
Experience designing and delivering change activities such as job design, impact assessments, training, communications, and adoption tracking
Strong change management and organizational behavior expertise, with the ability to apply frameworks pragmatically
Ability to apply change management frameworks flexibly and pragmatically, adapting to context rather than relying on rigid methodologies
Excellent stakeholder engagement and relationship-building skills across technical and non-technical audiences
Clear and compelling written and verbal communication skills
Ability to synthesize complex information and translate it into practical actions and messaging
Comfort working in ambiguity, with the flexibility to adapt plans as initiatives evolve
Strong planning and coordination skills, with attention to detail and follow-through
Collaborative mindset, with the ability to work effectively in matrixed environments
Preferred
Proven experience in humanitarian, nonprofit, or global organizations managing change across distributed multi-country teams, including remote change engagement strategies and cross-cultural change approaches
Exposure to technology-enabled change, including IT service models, data platforms, or AI-related initiatives
Benefits
10 sick days
10 US holidays
20-25 paid time off days depending on role and tenure
Medical insurance starting at $163 per month
Dental starting at $6.50 per month
Vision starting at $5 per month
FSA for healthcare and commuter costs
A 403b retirement savings plans with immediately vested matching
Disability & life insurance
Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles
Company
International Rescue Committee
IRC responds to the world's worst humanitarian crises & helps some of the most vulnerable people from harm to home.
10001+ employees
H1B Sponsorship
International Rescue Committee has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (15)
2024 (13)
2023 (20)
2022 (17)
2021 (13)
2020 (9)
Funding
Current Stage
Late StageTotal Funding
$1.25MKey Investors
American Student AssistanceThe Pfizer FoundationU.S. Department of Agriculture
2024-03-25Grant· $0.5M
2021-11-30Grant
2021-10-07Grant· $0.75M
Leadership Team
David Miliband
President & CEO
Katherine Crowley
Associate Director, Global Corporate Partnerships
Recent News
2026-01-22
Business Wire
2025-12-09
Company data provided by crunchbase