Fanatics · 10 hours ago
Senior Technical Program Manager
New York, NY
Full-time
Onsite
Senior Level
$155K/yr - $194K/yr
5+ years expFanatics is building a leading global digital sports platform, and they are seeking an experienced Technical Program Manager to assist in shaping their operating model and lead technology programs related to Asset Management and IT Services. The role involves creating project plans, managing risks, and ensuring high-quality execution and delivery of projects within the technology book of work.
eSportsManufacturingRetailSporting GoodsSports
Responsibilities
Create project initiation documents and lead project kick-off meetings
Gather, document, and understand project drivers and business benefits
Lead intake and prioritization discussions and produce program roadmaps
Proactively identify project risks and issues and track to resolution
Independently define issue resolution and risk mitigation plans with the ability to work collaboratively with project team members and stakeholders on solutions
Independently identify dependencies with the ability to work collaboratively with project team members and stakeholders to confirm ownership
Create concise project and program status reports for senior leadership and stakeholders
Define and contribute to Project Management templates and processes for the Project Management team
Document current state business processes and systems diagrams to help drive requirements for future state
Assist with defining and implementing project management KPIs and dashboards
Define and execute project communication plans, ensuring all team members are aligned and aware of key milestones and updates
Build and maintain strong relationships between internal technology teams, distinct business units, end users, vendors, and partner organizations
Support programs that align with IT service management, asset management, and operational excellence practices, including adherence to established processes, controls, and standards
Qualification
Required
5+ years of Technology Program Management experience focused on Asset Management and IT Services across a global company
Experience designing and delivering technology solutions for Jira Service Management, Jira/Confluence, and automation for Help Desk teams
Good understanding of infrastructure, including networks, Azure cloud environments, and end-user compute
An understanding of, and experience working with, ITIL processes or comparable IT service management frameworks (e.g., incident, problem, change, asset, and service request management)
Experience working within compliance, governance, and standards-based environments, including the ability to support audits, documentation requirements, and operational controls
Authentic people leader who invests in nurturing potential, as well as proven talent. Conscious and supportive of diversity & inclusion, and the value they bring to customers, business, and the team
Strong familiarity with project management tools including JIRA, MS Project, and Visio
Strong communication and stakeholder management skills with the ability to build effective relationships and trust
Team player with an ownership mindset that is willing to get involved, go above and beyond, and complete tasks on behalf of team members
Analytical mindset with the ability to independently connect the dots to identify dependencies, issues, risks, and mitigation plans
Flexible and comfortable with change, with the ability to quickly pivot based on the needs of the organization
Preferred
Experience with Agile methodology is a plus
Minimal travel may be required to support program delivery, stakeholder engagement, or key project milestones
Company
Fanatics
Fanatics is a sports merchandise retailer that manufactures fan gear and jerseys across retail channels. It is a sub-organization of Kynetic.
10001+ employees
H1B Sponsorship
Fanatics has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (2)
Funding
Current Stage
Late StageTotal Funding
$4.9BKey Investors
Clearlake Capital GroupNational Football LeagueAlameda Research
2022-12-06Private Equity· $700M
2022-03-02Private Equity· $1.5B
2022-01-01Series Unknown· $10M
Leadership Team
J
Joseph Bozich
Advisor to Chief Executive Officer
Michael Mahan
CEO
Recent News
Sports Business Journal
2026-02-03
2026-02-02
Company data provided by crunchbase