Salesforce Application Manager in the USA or Canada jobs in United States
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Cloud for Good · 18 hours ago

Salesforce Application Manager in the USA or Canada

positionUnited States
timeFull-time
remoteRemote
senioritySenior Level
date5+ years exp

Cloud for Good is a client-service organization seeking a Salesforce Application Manager to serve as the strategic and operational owner of their internal Salesforce platform. The role involves defining platform vision, managing the roadmap, and ensuring the ecosystem supports various operational priorities while blending product management and business analysis.

CRMEnterprise SoftwareHigher EducationNon ProfitSaaS
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Comp. & Benefits

Responsibilities

Serve as the primary product owner and subject matter expert for the Salesforce platform
Define and maintain the Salesforce roadmap aligned to business strategy and organizational goals
Ensure platform scalability, data integrity, usability, and alignment with business processes
Evaluate new Salesforce features and recommend adoption strategies
Partner with executive leadership and cross-functional stakeholders across GTM, Services, Finance, HR, and Operations
Conduct requirements gathering, process mapping, and solution design workshops
Translate business needs into product vision, user stories, and acceptance criteria
Act as a trusted advisor guiding tradeoffs and sequencing decisions
Provide day-to-day guidance and mentorship to Salesforce administrators and delivery resources
Ensure a stable, well-governed Salesforce environment with a predictable enhancement lifecycle
Drive Salesforce initiatives from intake through deployment
Lead delivery with India-based resources across configuration, development, and testing
Oversee project timelines, risks, UAT, and release quality
Lead change management to ensure adoption and sustainability
Perform hands-on Salesforce configuration including objects, fields, flows, automation, and security
Establish and enforce governance, documentation, and change management processes
Track and prioritize bugs, enhancements, and technical debt
Maintain system documentation and deliver end-user training materials

Qualification

Salesforce platform ownershipSalesforce configurationProduct managementSalesforce certificationsBusiness analysisStakeholder partnershipChange managementTeam leadership

Required

5-7 years of experience in Salesforce platform ownership, product management, or solution leadership
Strong hands-on experience with Salesforce declarative tools
Proven experience leading offshore or distributed delivery teams
Salesforce certifications (Administrator, Advanced Admin, Platform App Builder, or equivalent)

Company

Cloud for Good

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Cloud for Good works with nonprofit organizations, higher education institutions to create transformational value with Salesforce.
dateFounded in 2010
location
Asheville, North Carolina, USA
people-size201-500 employees
web-link
http://cloud4good.com/

Funding

Current Stage
Growth Stage
Total Funding
unknown
Key Investors
SalesforceTailwind Capital
2025-09-25Corporate Round
2025-03-26Private Equity

Leadership Team

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Tal Frankfurt
Founder and Chief Executive Officer
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Manpreet Singh
Managing Director
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Recent News

PR Newswire
Fueling Growth, Cloud for Good Secures Investment and Appoints New Chief Revenue Officer
2025-09-25
PR Newswire
Cloud for Good Accelerates Global Innovation Strategy with Launch of Delivery Hub in India
2025-07-29
globallegalchronicle.com
Tailwind Capital’s Investment in Cloud for Good
2025-04-10
Company data provided by crunchbase