Ninth Circuit Court of Florida · 8 hours ago
Computer Analyst
Orlando, FL
Full-time
Onsite
Mid Level
4+ years expThe Ninth Judicial Circuit Court is a progressive trial court in Central Florida where employees make a difference. They are seeking a Computer Analyst to provide direct technical support to judges, judicial assistants, and court administration staff, ensuring reliable and secure technology services.
GovernmentLegalSocial
Responsibilities
Provide day-to-day technical support for judges, judicial assistants, and court staff, including hardware, software, and connectivity issues
Administer and support user accounts and devices within Active Directory, including account provisioning, password resets, and basic group membership management
Install, configure, and support desktop and laptop computers, tablets, scanners, printers, mobile devices, copiers, and related peripherals
Support Windows workstations and Microsoft 365 applications, including Outlook, Teams, OneDrive, SharePoint, and Office apps
Troubleshoot network connectivity, VPN access, authentication issues, and video conferencing platforms used for court operations
Provide support for specialized court and justice-related applications, learning new systems as required
Monitor and maintain endpoint health through routine checks, updates, and preventative maintenance
Manage and support digital signage platforms used across the court facility
Respond to and resolve user support requests via phone, email, ticketing systems, and in-person assistance
Document support activities, resolutions, and procedures in accordance with IT service management practices
Provide on-site support at outlying court facilities as needed, with occasional after-hours or on-call support
Qualification
Required
High School Diploma or equivalent required
Minimum four (4) years of experience in an end-user or desktop support role
Demonstrated experience supporting Windows-based environments and Microsoft productivity platforms
Working knowledge of Active Directory user and device management
Experience supporting Windows, Microsoft 365, and common desktop applications
Ability to troubleshoot hardware, software, printing, networking, VPN, and authentication issues
Familiarity with video conferencing platforms and courtroom collaboration technologies
Strong analytical and problem-solving skills across multiple technology platforms
Excellent customer service skills and professional demeanor when working with judges and court staff
Ability to work independently while also contributing effectively within a team environment
Strong communication skills, both verbal and written
Willingness to learn new technologies and grow within the role
Preferred
coursework or degree in Information Technology or a related field
CompTIA A+
CompTIA Network+
Benefits
Full Benefits
Company
Ninth Circuit Court of Florida
Ninth Circuit Court of Florida offers court programs and legal services to 1.8 million residents in the Orange and Osceola counties.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase