Kimco Staffing Services, Inc. · 13 hours ago
Warehouse Office Clerk/ CSR
Redlands, CA
Full-time
Onsite
Entry Level
1+ years expKimco Staffing Services, Inc. is seeking a Warehouse Office Clerk / Customer Service Representative to support warehouse operations through clerical, administrative, and customer-facing duties. This role ensures accurate documentation, effective communication between internal teams and external customers, and prompt resolution of customer inquiries related to orders, shipments, and inventory.
DeliveryHuman Resources
Responsibilities
Maintain accurate inventory records using warehouse management systems (WMS)
Prepare and process shipping and receiving documents (bills of lading, packing slips, invoices, etc.)
Coordinate incoming and outgoing shipments with carriers and warehouse staff
Perform data entry, filing, and documentation of warehouse transactions
Track inventory levels and report discrepancies, damages, or shortages
Assist in cycle counts, audits, and physical inventory checks
Generate and distribute warehouse performance and inventory reports
Ensure proper documentation and compliance with company policies
Serve as the first point of contact for customer inquiries via phone, email, or in person
Provide timely updates on order status, shipping timelines, and product availability
Resolve customer complaints or issues related to orders, deliveries, or product conditions
Process customer orders, returns, and exchanges in coordination with the warehouse team
Communicate clearly and professionally with customers, vendors, and internal departments
Maintain customer records and update account information as needed
Follow up on backorders, delays, or service disruptions and communicate proactively
Support the sales or logistics team with customer-related data and documentation
Qualification
Required
1–2 years of experience in a warehouse, logistics, or warehouse customer service role
Proficiency in Microsoft Office (Excel, Word, Outlook); experience with WMS or ERP systems is preferred
Strong communication and interpersonal skills
Excellent organizational and multitasking abilities
Attention to detail and problem-solving skills
Ability to work independently and collaboratively in a fast-paced environment
Preferred
Experience with WMS or ERP systems
Company
Kimco Staffing Services, Inc.
Kimco Staffing Services is a staffing and recruiting company that offers contract, direct hire placement, and staffing services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Kim I. Megonigal
Chairman and CEO
Company data provided by crunchbase