Zenfreed, LLC · 9 hours ago
Technical Writer
Lansing, Michigan, United States
Full-time
Hybrid
Mid Level
4+ years expZenfreed, LLC is an IT Services company seeking a Technical Writer 3 to support agency initiatives for the Michigan Department of Agriculture and Rural Development. The role involves reviewing and updating documents for ADA WCAG 2.1AA compliance and training program staff on best practices.
Information Technology & Services
No H1B
Responsibilities
Develops and maintains user and technical documentation and project process documentation for Application Teams
Understands the user’s view of applications and /or technology and is able to put procedures in a logical sequence
Provides expertise on technical concepts of applications and /or user groups and structuring procedures in a logical sequence, due to a broad understanding of the applications
Writes a variety of technical articles, reports, brochures, and/or manuals for documentation for a wide range of uses
May be responsible for coordinating the display of graphics and the production of the document
Develop, enhance, and maintain user documentation for multiple applications including documentation required for the operations provider
Develop on-line source documentation as appropriate
Maintain documentation libraries and subscription lists
Identify, create, revise, and maintain documentation and templates
Ensure appropriate control access/use of documentation materials
Maintain application and user documentation
Ensure messages and terminology is consistent across all written materials
Research and complete documentation service requests
Communicate accurate and useful status updates
Manage and report time spent on all work activities
Follow quality standards. Ability to work in a team environment
Strong communication skills; both written and spoken
Composes technical documents, manuals, bulletins, brochures, publications, training manuals, and special reports
Organizes and coordinates the composition of material and drafting of forms suitable for reproduction
Reviews and edits prepared material and illustrations
Develops and refines material for publication in journals and periodicals
Prepares informational material for release to the mass media
Works with agency staff in the development of formats, graphics, and the layout of publications
Assists agency staff in preparing and refining material for speeches and other public presentations
May research product design, capabilities, and compatibility ranges
May oversee the writing, editing, publishing, and distribution of specification documents
May review various resources and prepare analyses or summaries
May train others
Experience in technical writing, journalism, or communications work
Knowledge of the techniques and methods of planning, organizing, and writing various types of materials; of research methodology; and of departmental policies, procedures, and regulations
Qualification
Required
Bachelors Degree
4+ years general technical writer experience
2+ years reviewing existing documentation against standards
2+ years documenting and prioritizing identified gaps
1+ years mentoring and working with teams to implement standards for documentation, including the development and delivery of related training materials
1+ years working with work products and projects with purposeful ADA WCAG2.1AA focus
1+ years experience working with ADA tools associated with technical writing (e.g. Microsoft accessibility checker, Adobe accessibility checker, etc.)
Must be authorized to work in the United States; We are unable to offer sponsorships at this time
Must undergo a background check and drug screening for employment
Preferred
Local candidates (strongly preferred) or non-local (must be willing to relocate at their own expense from acceptance with no delays)
Benefits
Medical, dental and vision coverage options for all employees.
Company
Zenfreed, LLC
WHAT WE DO: At Zenfreed, we bridge the gap between people wanting to do the work they were meant to and organizations needing the right talent for positions.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase