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Loro Piana · 6 hours ago

Loro Piana, Assistant Client Advisor - NY, Madison Avenue

New York, United States

Full-time

Onsite

Entry Level

$24/hr - $27/hr

2+ years exp

Loro Piana is an Italian luxury Maison known for its exceptional craftsmanship and quality textiles. They are seeking an Assistant Client Advisor to enhance the shopping experience by supporting the sales team, managing client interactions, and assisting with operational tasks.

Consumer GoodsFashionRetail

Responsibilities

Facilitate the sales process and elevate the client experience by providing exceptional hospitality and expert assistance that aligns with Loro Piana standards

Support the sales team by providing exceptional assistance and maintaining a strong sense of product knowledge to elevate the client experience

Build meaningful client relationships by facilitating communication via emails, hand-written notes, phone calls, and our clienteling app to boost sales

Support CRM initiatives by recording and updating relevant client information to enhance future sales opportunities and tailor services to individual preferences

Actively promote new products through personalized outreach, engaging clients with tailored messages to increase product awareness and interest

Support in the maintenance of store displays to ensure alignment with visual merchandising guidelines

Collaborate with store management and the sales team to ensure that merchandise is properly replenished, well-maintained, and easily accessible for seamless operations

Provide exceptional operational and administrative support to client advisors, contributing to the overall success of the business

Qualification

Sales experienceMicrosoft OfficeSAPCustomer serviceSales operations knowledgeTeamwork skillsAttention to detail

Required

2+ years of sales or sales support experience, preferably in a luxury retail environment

Proficient in Microsoft Office, SAP, and other digital tools

Excellent attention to detail, customer service, and teamwork skills

General knowledge of sales, operations, and inventory

Ability to lift and move up to 40 pounds

Benefits

Healthcare

Fertility support

Adoption and surrogacy

Tuition reimbursement

Mental health support

Company

Loro Piana

Glassdoor3.6

Loro Piana operates in the luxury goods industry providing authentic quality. For six generations,

Founded in 1924

New York, New York, USA

1001-5000 employees

http://www.loropiana.com/flash.html#/lang:en/home/golfnew

Funding

Current Stage

Late Stage

Total Funding

unknown

2013-07-09Acquired

Leadership Team

Matthieu Garnier

CEO Loro Piana North America

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Company data provided by crunchbase