Karumi (YC F25) · 10 hours ago
Founding Forward Deployed Engineer (FDE)
New York, NY
Full-time
Onsite
Entry Level
$90K/yr - $140K/yr
1+ years expKarumi is building a world where software explains and sells itself, focusing on AI agents that interact with real products. They are seeking a Founding Forward Deployed Engineer (FDE) to manage customer rollouts of their AI agent, ensuring successful deployment and operation in customer environments.
Artificial Intelligence (AI)Customer ServiceSaaSSales
Responsibilities
Roll out Karumi for new customers: setup, configuration, validation, and ongoing maintenance
Perform QA and troubleshooting to ensure reliability and a great end-user experience
Adapt Karumi to different customer workflows, UIs, and edge cases
Use lightweight scripting/automation to improve internal implementation tools and reduce manual work
Capture product feedback from hands-on deployments and customer interactions; communicate insights to product/engineering
Help define best practices for implementing and operating Karumi at scale
Qualification
Required
1–3 years in Forward Deployed / Implementation Engineering, QA/testing, or solutions engineering
Engineering mindset: you enjoy debugging systems, finding root causes, and optimizing how things work
Strong attention to detail and a quality-first approach
Empathy for users and ability to translate real-world issues into clear product feedback
BS/MS in CS/Engineering/STEM (or equivalent practical experience)
Scripting, automation, or coding experience or willingness to learn
Comfort working directly with customers in technical contexts
Interest in AI-driven products and real-world deployments
Company
Karumi (YC F25)
Karumi is an AI agent that can hop on a live video call with your prospects and deliver tailored product demos — 24/7, in any language.
2-10 employees
Funding
Current Stage
Early StageTotal Funding
unknown2025-12-03Seed
Leadership Team
Pablo Muro
Co-Founder
Company data provided by crunchbase