Aston Carter · 17 hours ago
Onboarding Specialist
Austin, TX
Contract
Onsite
Mid Level
$30/hr - $30/hr
3+ years expAston Carter is a company that provides world-class corporate talent solutions to clients globally. They are seeking an Onboarding Specialist to ensure the seamless onboarding of last-mile delivery operators, maintaining quality and efficiency while enhancing customer experience.
ConsultingHuman ResourcesInformation Technology
Responsibilities
Vet businesses introduced by Acquisition Development Executives (ADEs) by verifying business documents and validating business documentation
Verify Employer Identification Numbers (EIN) and articles of organization
Confirm business ownership and verify business records and personnel
Track background checks using Accurate
Communicate with ADEs, Account Managers, and Business Development Managers (BDMs)
Review business documents and FAQs
Demonstrate experience with Salesforce, reporting, and Microsoft Excel
Review and write Standard Operating Procedures (SOPs)
Provide leadership to other Vetting Support team members
Utilize existing workflows to develop, test, and refine new vetting processes for program expansions
Create, execute, and track vetting plans for Delivery Partners using internal tools
Complete and track key steps of the vetting process using multiple data management and communication tools
Identify opportunities for improving the customer experience and collaborate with team members to implement improvements
Execute processes independently and autonomously
Create and drive improvements to SOPs addressing gaps in existing processes
Escalate issues and process pain points to enable resolution and improvement
Qualification
Required
3+ years of experience in an administrative support capacity, preferably from a large organization
Logistics
Onboarding
Process analysis
Process improvement
Vetting
Partner Onboarding Support
Salesforce
Operations analysis
Preferred
Salesforce experience highly preferred
Bachelor's Degree strongly preferred
Prior experience in Salesforce and MS Excel
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
Aston Carter
Aston Carter is a staffing and recruiting company providing risk and compliance services.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2011-01-31Acquired
Leadership Team
Juan Pablo McCausland-PHR, CDP
Human Resources Business Partner
Sherry Guevara
Regional Human Resources Partner-West Region
Recent News
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