First National Bank of Bastrop · 6 hours ago
Senior Deposit Operations Manager
Bastrop,TX,US
Full-time
Onsite
Mid, Senior Level
3+ years expFirst National Bank of Bastrop is proud to be named a Best Place for Working Parents®. They are seeking a Senior Deposit Operations Manager to oversee the Payment Operations Department, ensuring efficient day-to-day operations and compliance with regulatory requirements.
BankingCommunitiesFinancial ServicesVenture Capital
Responsibilities
Oversees the day-to-day work of the Payment Operations Department which includes the following ACH Origination, Wire Origination, Debit Card, Jack Henry Core Support, Q2 Online Banking, Treasury Management Solutions, Daily Processing functions of the bank
Manage direct reports to maximize productivity, efficiency, and the potential of the human assets of the company, including hiring, directing job assignments, monitoring staff performance, coaching, counseling, training, assuring compliance with regulatory requirements and organizational mission, values, policies and work rules
Appraise performance and provide recommendations for staff compensation, promotion, and termination, as appropriate
Explore customer needs and desires, identifying and presenting information on appropriate bank services, and customer consent to use the service
Promote cross-telling of all products and services
Serve as administrator on department systems, assigning access/authority levels to users
Coordinate on-hold and after-hour/holiday recordings with the CIO/CSO and IT department
Determine any operational challenges, as well as competitive changes within the area, which could influence banking services and growth; responsible for any vendor/product software and related updates
Develop and maintain all policies and procedures; responsible for board reporting, risk assessments, annual audits pertaining to department
Report and communicate technical issues and problems to the IT department
Communicate other issues brought to the attention of the Customer Connect center to Management, Branches or other departments as necessary and appropriate
Complete morning Core Support processing task each day, along with afternoon and EOD processing when necessary
Process any TIB incoming adjustments as needed
Monthly audit saving bonds for End of Year forms
Generate, send, print customer statements according to statement cycle
Generate and send Credit Bureau file reports to Trans Union, Equifax, and Experian
Generate and send CP Insurance file bi-weekly
Generate, print and send Account Analysis Statements
Perform maintenance on all dormant accounts
Perform monthly system saves and any corresponding errors
Process Charge Off accounts according to loan officer list
Report Charged Off accounts to Chex Systems and Credit Bureau
Respond to eOSCAR credit reporting disputes
Create, print and mail tax files and send completed file to IRS
Make tax reporting corrections and official tax form re-prints
Create and maintain Remote Deposit Now policies and procedures
Handle RDN admin tasks, enroll new customer and train customers and employee on product
In the performance of respective tasks and duties, this position must maintain knowledge of Bank Secrecy Act regulations and all other regulatory, security, and Bank policies and procedures
Qualification
Required
High School graduation or equivalent
Three years of directly related payment operations and core support experience, including, but not limited to Online Banking, Mobile Deposit, ATM Deposit, Remote Deposit Capture, Wire Transfers, Call First, ACH, Transaction Processing, Cash Management, Exception Item Processing, Debit Card First Pay, Fraud/Forgeries, Inclearing, Charge backs, and End of Day Processing
Preferred
Bachelor's degree in business or related field
Strong proficiency in Microsoft Outlook, Word, and Excel
Familiar with bank equipment to include teller cash recyclers, coin counters, coin rollers, ATMs, safes, vaults, drive-thru equipment, etc
General knowledge of data processing equipment
Significant knowledge of many vendor products currently used within the organization
Project management skills
Ability to diplomatically, yet effectively, communicate verbally and in writing with all levels of Bank staff, customers, and other related parties
Excellent organizational skills
Ability to set priorities and deadlines within the general department priorities
Strong attention to detail with a focus on accuracy and quality of work
Benefits
Paid time off
Paid parental leave
Paid volunteer time
Employee Stock Ownership Plan with 401(k) Provisions (KSOP) with match
Up to $850 match on Health Savings Account (qualifying medical plan required)
Life/AD&D/LTD insurance
Tuition reimbursement
Medical insurance
Dental insurance
Vision insurance
Short term disability
Cancer
Critical Illness
Accident
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Dependent Care FSA
Company
First National Bank of Bastrop
First National Bank of Bastrop is a privately held community bank.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Jason Miller, MBA
Chief Financial Officer
Chase Browning
Chief Operating Officer
Recent News
Seattle TechFlash
2025-06-03
Business Journals
2022-04-19
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