COYUCHI · 5 hours ago
Key Account Manager – Online Wholesale
San Francisco, CA
Full-time
Hybrid
Senior Level
$90K/yr - $100K/yr
5+ years expCoyuchi is a leader in luxury organic home textiles, committed to sustainability and premium craftsmanship. They are seeking an experienced Key Account Manager to lead their online wholesale strategy, focusing on managing key account relationships and driving profitable growth through strategic planning and collaboration with various stakeholders.
Consumer GoodsE-CommerceOrganicRetailTextilesWholesale
Responsibilities
Managing Key Accounts relationships alike Saks, Neiman, Nordstrom, Bloomingdales: drive annual business goals, define initiatives to drive growth, margin and increase share
Building key accounts plans, including analyzing account performance and identifying opportunities for growth (e.g., sponsored products, pricing + promotions, content improvements, customer assortment whitespace, etc.)
Prepare Annual and Quarterly Account plans, present to Buyers and obtain Buy-In, including negotiations with the support of the VP of Sales
Working with Merchandising + Inventory Planning to define assortment strategies by account to increase sales, margin, conversion, & brand awareness and best align offering to the pyramid of distribution
Serving as the primary point of contact for the brand, build trusted relationships and represent Coyuchi in front of the key stakeholders (travel and meeting with Buyers)
Forecasting account performance and summarize achieved results for the weekly business recaps + quarterly hindsight (assortment optimization, pricing strategy, promotional ROI, etc.)
Identifying opportunities for process and ops improvements to reduce time, save cost, and drive scalability, including automation
Conduct competitive research and provide analytical insights to Key Accounts to justify increasing their business with Coyuchi (e.g., our margin contribution, share of shelf, sustainable brands growth, competitive comparisons)
Effectively leverage Coyuchi’s quality and heritage to differentiate from competition
Partnering with Marketing/Creative to ensure online product pages reflect Coyuchi’s premium positioning and sustainability story
Ensuring accuracy and consistency across product content (copy, imagery, certifications, naming, assortment visibility)
Representing Coyuchi professionally and confidently in partner meetings, with strong preparation and follow-through
Qualification
Required
Minimum of 5+ years' experience, preferably within category or marketplace management
Minimum of 1-2+ years' experience working with Mirakl, or similar
Strong financial acumen and advanced proficiency in Excel (pivot tables, lookups, data QA)
Experience in Wholesale/B2B Account Management: Sales and Margin management, Pricing/Terms negotiations, Forecasting, Relationship management
Strong relationship management skills
Experience with premium home, textiles, apparel, or consumer goods brands
Familiarity with drop-ship + marketplace operations (including EDI, portals)
Strong understanding of merchandising and digital conversion drivers
Ability to travel to accounts nationwide up to 25%
Strong organizational, communication and interpersonal skills
Proficient in Microsoft Office Suite, specifically Microsoft Excel & Google Sheets, Seller Central or similar, in addition to other online vendor portals
Company
COYUCHI
Coyuchi is a natural & organic home textile company with the greater good in mind headquartered in San Francisco.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
unknown2024-08-24Debt Financing
2009-09-01Undisclosed
Recent News
Avocado Green Mattress
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2025-09-12
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