Symbria · 19 hours ago
Data Operations Trainer
US-IL-Woodridge
Full-time
Onsite
Mid, Senior Level
3+ years expSymbria is a 100% employee-owned company that provides patient-centered care to the geriatric population in senior-living and post-acute settings. The Data Operations Trainer is responsible for creating and delivering training programs for various departments, ensuring effective communication and performance improvement through training assessments and development of training materials.
FitnessHealth CarePharmaceuticalWellness
Responsibilities
Create, deliver, and keep up to date a training development plan complete with materials, video and written tutorials, instructions, guides and other learning resources for the following departments: Data Entry, PTCS, Community Advocates and all other Data Entry positions
Review Re-Do totals for All pharmacies. Identify trends and opportunity for training
Communicate effectively with Data Entry Managers and Leads regarding training, retraining, and areas of performance improvement
Conduct annual competency assessments
Work with management to develop and implement, and maintain policies and procedures, department goals, including re-do and productivity goals
Assist in development of programs and process improvement to enhance the level of internal and external customer service provided while developing efficiencies
Schedule and conduct training as they are needed, requested, and identified
Maintains records for training programs, participant progress, and program effectiveness
Any and all duties as assigned
Qualification
Required
Pharmacy Technician License and Certification as per State requirements
Data entry experience; minimum three years
Demonstrated leadership skills including ability to effectively communicate, develop and assist team members
Ability to adapt in a dynamic work environment and make independent decisions
Strong knowledge of Brand/Generic drugs and medical terminology
General knowledge of formulary management processes
Strong knowledge of FrameworkLTC and document imaging software
General computer knowledge including Microsoft Office: Word, Excel, Teams, and Outlook
Excellent customer service, interpersonal, verbal and written communication skills
Ability to travel to alternate pharmacy locations as required by business needs
Preferred
High School diploma or general education degree (GED), college degree preferred
Managerial experience required; minimum one year, three years preferred
Benefits
Medical, Dental, and Vision Insurance
Short/long Term Disability Insurance
Flexible Spending Accounts (FSA)
Employee Assistance Programs
Paid Time Off (PTO) and Tuition/CEU Reimbursement
Company
Symbria
Symbria specializes in offering a strategic direction in rendering pharmacy, rehab and fitness related services to its diverse clientele.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Jill Krueger
President & CEO
Gina Guasta
Senior Human Resources Business Partner
Recent News
McKnight's Senior Living
2023-12-24
Senior Housing News
2023-12-24
Company data provided by crunchbase