Business Service Representative jobs in United States
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Nebraska Department of Health and Human Services · 6 hours ago

Business Service Representative

The Nebraska Department of Health and Human Services is seeking a passionate individual to join their Supplemental Nutrition Assistance Program (SNAP) Employment and Training team as a Business Service Representative. This role focuses on building partnerships with businesses and community partners to promote employment opportunities for SNAP participants and support their job placement efforts.

GovernmentHealth CareSocialWellness

Responsibilities

Is responsible for conducting business outreach, promoting SNAP E&T services, and advocating for participants by aligning their skills and interests with workforce needs
Will identify employment opportunities, develop job leads, and coordinate employer engagement activities to support participant job placement and retention
Maintains regular coordination with community-based organizations, workforce partners, and state agency leadership to support program alignment, share labor market insights, and strengthen employer pipelines through collaborative initiatives and statewide efforts
Will work with computer databases and update, document, and verify information, accurately process assigned work tasks, and prepare correspondence

Qualification

Client developmentCase managementEmployer engagementDatabase useCommunication skillsRelationship buildingTime managementTeam collaborationCritical thinking

Required

Post high school coursework or training in social/behavioral sciences, counseling, business, public administration, education, marketing or a related field; OR experience in client development and case management including interviewing, research and direct customer service
Valid Driver's License – Driving is Required
Knowledge, skills, or experience relating to database use, customer service, and professional communication
Demonstrate initiative in seeking out and developing/maintaining positive partnerships
Self-starter mindset
Good communication skills
Results driven
Good time management skills
Flexibility
Ability to set and manage priorities
Ability to plan, organize time and responsibilities
Ability to work collaboratively in a team setting
Ability to analyze, develop and organize materials
Ability to establish and maintain positive relationships with agency staff, service providers/contractors, community organizations and clients
Ability to communicate electronically, on paper or in person to promote, explain, discuss, advise and interact with interested groups on various program-related topics
Ability to exercise independent critical thinking skills
Ability to maintain liaison with community representatives

Preferred

Direct experience working with businesses, job development, sales, networking, relationship building, case management, human services
Candidates with prior exposure to employment and training programs, employer engagement, or Workforce Innovation and Opportunity Act (WIOA)/SNAP E&T are preferred
Strong communication and relationship-building skills are essential

Benefits

Comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities

Company

Nebraska Department of Health and Human Services

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The Department of Health and Human Services team contributes to the lives and health of Nebraskans every day.

Funding

Current Stage
Late Stage

Leadership Team

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Larry Kahl, FACHE
Chief Operating Officer
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Amy McKeighan
Talent Acquisition Partner
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