Software Guidance & Assistance, Inc. (SGA, Inc.) · 12 hours ago
Sr Observability Engineer
Holmdel, NJ
Full-time
Hybrid
Senior Level
$72.46/hr - $83.33/hr
5+ years expSoftware Guidance & Assistance, Inc. (SGA) is searching for a Sr Observability Engineer for a contract assignment with one of their premier Insurance services clients. The role involves the administration, configuration, and maintenance of observability tools to ensure optimal performance and reliability of IT systems.
Information TechnologyStaffing Agency
Responsibilities
Administer and configure Splunk, AppDynamics, OTEL and Zenoss platforms to meet organizational monitoring needs
Perform regular updates, patches, and upgrades to observability tools to ensure they are up-to-date and secure
Continuously monitor the health and performance of the Splunk, APPD and Zenoss systems
Ensure data integrity and availability within the observability platforms
Provide support to internal users, assisting with troubleshooting and resolving issues
Develop and deliver training sessions for users to effectively utilize the monitoring tools
Create and manage dashboards, reports, and alerts
Work with stakeholders to define monitoring requirements and implement appropriate alerting mechanisms
Manage the onboarding, Alert creation
Optimize system performance by tuning configurations and managing resource utilization
Maintain comprehensive documentation of configurations, processes, and procedures
Develop and enforce best practices for monitoring and observability within the organization
Collaborate with IT and DevOps teams to ensure comprehensive monitoring coverage
Participate in incident response efforts, using observability data to assist in troubleshooting and resolution
Qualification
Required
Bachelor's degree in Computer Science, Information Technology, or a related field
Minimum of 5–7 years in Observability/Monitoring/Site reliability engineering with a focus on Splunk, AppDynamics and Zenoss
Proven experience in Implementing, Managing and Maintaining observability tools
Proficiency in Splunk and AppDynamics (including configuration, administration, and implementation)
Proficiency in Zenoss (including setup, configuration, and maintenance)
Strong in MELT, Metrics, Events, Logs and Traces; hands-on troubleshooting and support
OpenTelemetry: instrumentation patterns, context propagation, collectors, sampling etc
Maintain platform reliability, upgrades, patching, and security hardening
Exposure to Kubernetes observability (cluster/workload metrics, events, service discovery)
Strong knowledge of IT infrastructure, applications, and networking
Experience with scripting and automation tools (e.g., Python, Bash)
Familiarity with cloud environments (e.g., AWS, Azure) is required
Excellent problem-solving and analytical skills
Strong communication and collaboration abilities
Ability to work independently and in a team-oriented environment
Preferred
Experience with other monitoring and observability tools (e.g., Prometheus, Grafana)
Knowledge of DevOps practices and CI/CD pipelines
Hands-on Infrastructure-as-Code (Terraform/Ansible) and Git-based workflows
Company
Software Guidance & Assistance, Inc. (SGA, Inc.)
For more than 40 years, SGA has delivered technology and resource solutions that Fortune 500 organizations, mid-size companies, state and local governments, and higher education institutions rely on to achieve their goals/missions.
201-500 employees
H1B Sponsorship
Software Guidance & Assistance, Inc. (SGA, Inc.) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (12)
2023 (19)
2022 (25)
2021 (41)
2020 (44)
Funding
Current Stage
Growth StageLeadership Team
Peter Taylor
CEO
Andrew Gallagher - CCWP
Senior Vice President - Strategic Partnerships
Company data provided by crunchbase