Genesee County Human Resources · 19 hours ago
IT INTERN (IT)
Genesee County Human Resources is seeking an IT Intern to assist with various technical tasks related to the installation, administration, maintenance, and optimization of technology systems. The role involves providing support in areas such as systems management, end user support, and automation initiatives under the supervision of the Chief Information Officer or designated staff member.
Government Administration
Responsibilities
Assists with various IT and business tasks based on areas of focus below
Answers questions and interfaces with County IT consumers
Review, research and resolve assigned incidents and service requests
Assists in ensuring incident and service request documentation is created, updated and complete
Supports security solutions and ensures security policy compliance for all supported systems
Communicate consistently and effectively with supervision and ensure awareness of status, problems and issues
Various tasks as assigned based on area of focus
Follow all County and department policies and procedures
Qualification
Required
Currently enrolled in or recently graduated from a program in a computer related field -OR- possession of a CompTIA A+ or equivalent certification
Must be able to perform Essential Job Duties and Functions with or without reasonable accommodations
Preferred
Hands-on experience with Python, Power Automate, WDL expressions, and designing and maintaining workflows to automate ticketing, data handling, notifications, and process improvements
Familiarity with ServiceDesk Plus and/or SharePoint administration and APIs
Deluge scripting or Java, PowerShell or C#, and low-code tools such as Power Apps or SPFx
Experience with RPA-particularly Power Automate Desktop-and the ability to document solutions and work with business users